Contact Digiposte Digital safe Customer Service

Why should I report an Issue with Digiposte Digital safe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of La Poste to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. La poste a t'elle prévu de vendre nos informations personnelles pour arrondir ses fins de mois ? Now your not allowed to use your mobile web browser to download your documents, you have to go in the Digiposte App, Wich track you... Do LaPoste need to sell you private informations to win more money ?Oversecured to a point it blows user patience, often blocking access.Good app but i'm unable to login since 3 months, I have to use the browser instead...easy use, performn, I can access to my key docenr from anywhere.

2. Also photo+NFC scan&import of Passports & ID Cards.It is a good way to keep your documents but the fingerprint access can be temperamentalFor fee months already you application requires "password login" AND redirects to the website to login than returns again back.

3. What's the point of this trip?Désormais il est impossible de télécharger nos documents depuis un navigateur web sur téléphone, on est donc obligé d'utiliser l'application qui nous traque.

4. Edit 28/01 : I finally can access to my account on computer.

5. Can't access to my account because I don't receive your SMS for the double authentication process.

6. It's simple to use and very practice !!!Have not been able to login at all for months.

7. I checked.Please add support for displaying digital signatures and the signature strength, especially eIDAS.

8. It keeps says session expired or error.

9. Stop edit.

10. You messed up Digiposte.

11. Even on computer.

1. Fix Digiposte Digital safe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Digiposte Digital safe: Restarting the app will resolve most errors.
2. Update the Digiposte Digital safe App. Here is how:
   1. On Android goto PlayStore » Search for "Digiposte Digital safe" » Open Digiposte Digital safe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digiposte Digital safe » click "UPDATE".
3. Clear Digiposte Digital safe app cache: Clearing cached data will force your app to retrieve the latest data directly from Digiposte Digital safe servers.
   1. On Android, goto Settings » Apps » Select "Digiposte Digital safe" » click Storage » click "Clear Cache".
4. Check Digiposte Digital safe app permissions. If any of these permissions required to use your device's features are disenabled, Digiposte Digital safe might not work.
5. Uninstall and reinstall Digiposte Digital safe. If nothing else has worked, completely uninstall Digiposte Digital safe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Digiposte Digital safe not working

2. Fix Digiposte Digital safe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Digiposte Digital safe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Digiposte Digital safe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Digiposte Digital safe may not be able to connect to the Internet when running in the background.