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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

1. But ty was worth a shot.Hate it now, what have you done with backup??? in the help list where does it back up to Google drive, I mean there is no option for me to "create a backup to Google Drive" I can email the data base, of which I've done numerous times but it will not open in any app.

2. EG "Help menu" Sort list-Search-Settings-Email data base-Create local back up- Restore local back up-Restore from google drive-Help I CANNOT MANUALLY BACK UP TO GOOGLE DRIVE!I LOVED this app.

3. Unable to edit any note!!I have auto backup to google drive switched on, but when I close the app there is a message flashed up similar to error accessing google drive.

4. It promptly backed it up to the Google Drive and over wrote the actual good note.

5. I've contacted support who suggested I do a backup and email a copy to myself? My query to them was the fact I couldn't backup or email so suggesting l backup or email makes no sense whatsoever.

6. Thank you Safe Notes!!!!It's very difficult to scan from top to bottom (when you have 15 items listed) because it's wanting you to copy/paste or it goes to Google maps or puts up the phone number.

7. I use a Samsung S9.Since March I'm unable to backup, restore or email any databases.

8. I'm now having to uninstall and find a better app so I can backup and save my info.It worked well for a long time.

9. Couldn't upload to cloud or even google.

10. Big flaw... Doesn't automatically back up local, only to Drive.

11. Everytime i manually move it downwards, it automatically moves to 1st character in the note.

1. Fix Safe Notes is a secure notepad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Safe Notes is a secure notepad: Restarting the app will resolve most errors.
2. Update the Safe Notes is a secure notepad App. Here is how:
   1. On Android goto PlayStore » Search for "Safe Notes is a secure notepad" » Open Safe Notes is a secure notepad » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Notes is a secure notepad » click "UPDATE".
3. Clear Safe Notes is a secure notepad app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Notes is a secure notepad servers.
   1. On Android, goto Settings » Apps » Select "Safe Notes is a secure notepad" » click Storage » click "Clear Cache".
4. Check Safe Notes is a secure notepad app permissions. If any of these permissions required to use your device's features are disenabled, Safe Notes is a secure notepad might not work.
5. Uninstall and reinstall Safe Notes is a secure notepad. If nothing else has worked, completely uninstall Safe Notes is a secure notepad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Safe Notes is a secure notepad not working

2. Fix Safe Notes is a secure notepad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Safe Notes is a secure notepad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Safe Notes is a secure notepad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Safe Notes is a secure notepad may not be able to connect to the Internet when running in the background.