Contact Ooredoo Oman Customer Service

Why should I report an Issue with Ooredoo Oman?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Omani Qatari Telecommunication Co. Ooredoo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With an all-new look and several new features, you can now surf, purchase, subscribe and connect to our services in just a few quick and easy steps, wherever you are. - Check your balance, make payments, view your bill and get usage history at the touch of a button. - Subscribe, upgrade, add plans, and view your plan history. - Enjoy discounts, offers, promotions, and Nojoom programme facilities. - Transfer credit locally and internationally, report a locked SIM and obtain codes securely. - Book your vanity number, book a store appointment view our store locations.

2. The new Ooredoo Oman self-care app is developed to meet our customers’ needs.

3. For any questions and issues, please feel free to email our App specialist on Selfservicesfeedback@ooredoo.

1. If in start only this much problem so what about future and other things 😏Shary plans cheating me, dont take shary plans..... If u r dont paid one month bill after not cancelation is not possible or next month bill will keeep coming, but u only get bill no data and calls & msges What is the disadvantage of postpaid? Cons of postpaid plans You have to sign a contract that locks you in for a certain period, and you may face early termination fees or penalties if you want to switch or cancel.

2. I thought not to give even one star, very worst service, emergency purpose I was purchased 3RO plan More talks with one week validity on 07.06.2023 and received message from Ooredoo thank you subscription but still it is not activated and last 4 days I have been continuously followed up with outlets and several times contacted calls center, still their IT teams are finding out the technical problems.

3. Finally, i got that rule has been changed! Why no respect to our time & ebergy?! Why u dont inform in the sms?! Even admin in instagram did not appologize! All these made me disappointedFirst impression is the last impression I purchased new sim, But there is quick login problem.so many time tried but not received any OTP.

4. OPEN YOUR EYES.Waiste app because I purchase Ooredoo wifi but login time otp not receive i complain Ooredoo customer service point but he not response anything.

5. They change the rule but they dont inform at all anywhere, in site, app or by sms...! I always activated an offer without balance, since a few weeks ago many times i tried & i recieved this meaningless sms and my friend also👇 Sorry, your subscription was not successful.

6. So guys I informed you are not purchase any Ooredoo products because this company customer support not good waiste of money and time .

7. You also have to pay a monthly bill that may include taxes, surchargesIt needs Mobile data turned on for using the app, and you can use it with wifi and i had to pay 10bz per mb for using the app.

8. Pls revert the change and allow the app to open with any networkThey are charging extra money even if you have plans to call and internet.

9. In my case I have calls to India and have internet that's the only thing I'm using and still they are charging for something and I don't even use any servicesOoredoo is doing some gimmick that they are providing 4G services in Duqm.

10. Another issue is that the app will mention that I have a few Gigabytes of data left but then I receive a text message saying that I ran out of data which confuses me.

11. What a pity! Once we write something here, They will forward the concerns to someone who doesnt exist!!I'm trying to get a bundle of data and the stupid app tells me there is no enough balance.

1. Fix Ooredoo Oman Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ooredoo Oman: Restarting the app will resolve most errors.
2. Update the Ooredoo Oman App. Here is how:
   1. On Android goto PlayStore » Search for "Ooredoo Oman" » Open Ooredoo Oman » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ooredoo Oman » click "UPDATE".
3. Clear Ooredoo Oman app cache: Clearing cached data will force your app to retrieve the latest data directly from Ooredoo Oman servers.
   1. On Android, goto Settings » Apps » Select "Ooredoo Oman" » click Storage » click "Clear Cache".
4. Check Ooredoo Oman app permissions. If any of these permissions required to use your device's features are disenabled, Ooredoo Oman might not work.
5. Uninstall and reinstall Ooredoo Oman. If nothing else has worked, completely uninstall Ooredoo Oman then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ooredoo Oman not working

2. Fix Ooredoo Oman Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ooredoo Oman be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ooredoo Oman not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ooredoo Oman may not be able to connect to the Internet when running in the background.