Contact Kelle Customer Service

Why should I report an Issue with Kelle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Keller Williams Realty International (KWRI) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Hopefully, these issues will be resolved as KW is usually a leader in technology.First, WHY DO YOU NEED ACCESS TO MY PHOTOS TO INSTALL APP?? Tried Kelle last year but stopped due to it constantly freezing my phone and crashing.

2. For instance i was just looking to expand my referral network and got stuck on a map that i could still pan and zoom but the agents wouldnt populate and then i couldnt leave the page without backing completely out and restarting the app.

3. The designations dont work and I can go to other sites without having to give up my email.The developers really should have worked all the bugs out before releasing it.

4. It couldnt answer simple questions for median home prices (altho it could last yr) Android userPaula Pixler is one in a million.

5. I think the app has 5 star potential and i see the vision behind it, but im sure when all the bugs get worked out itll be really helpful as a kw agent.I don't want to give this a 1 star.

6. The other agent asked a question about one of my primary areas and I couldn't answer because all record of their request is gone.

7. I may have to divorce Kelle.Notifications are inconsistent and there is limited ability to sync with Command and consumer app.

8. It doesnt show me my last questions/answers in Kelle.

9. great concept, however the main issues are crashing a lot and not always being user friendly.

10. Got a referral network request and clicked the check box to confirm acceptance and it just went away.

11. No value if not reliable.Right now, I do not like it! I have tried for days to access on my phone.

1. Fix Kelle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kelle: Restarting the app will resolve most errors.
2. Update the Kelle App. Here is how:
   1. On Android goto PlayStore » Search for "Kelle" » Open Kelle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kelle » click "UPDATE".
3. Clear Kelle app cache: Clearing cached data will force your app to retrieve the latest data directly from Kelle servers.
   1. On Android, goto Settings » Apps » Select "Kelle" » click Storage » click "Clear Cache".
4. Check Kelle app permissions. If any of these permissions required to use your device's features are disenabled, Kelle might not work.
5. Uninstall and reinstall Kelle. If nothing else has worked, completely uninstall Kelle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kelle not working

2. Fix Kelle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kelle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kelle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kelle may not be able to connect to the Internet when running in the background.