Published by Keller Williams Realty International (KWRI) on Nov 4, 2024

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Why should I report an Issue with KW Real Estate?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Keller Williams Realty International (KWRI) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KW Real Estate

1. Keep track of your favorite listings, your home’s current value, and market updates with a personalized dashboard.

2. Whether you're gearing up for a big move or simply curious about your home’s estimated value, count on the KW App to smoothly navigate you through every step of your homeownership journey.

3. Tailor your search to suit your style, uncover valuable insights that matter to you, and connect effortlessly.

4. Effortlessly access an estimated value for your home and stay in the know about current market trends.

5. Customize your search with filters that matter to you, whether it's price range, location, or features. We've got you covered.

6. Fueled by the know-how of Keller Williams® agents, navigating your path to a new home is now a breeze.

7. Our virtual tours bring properties to life, helping you narrow down your choices from the comfort of your couch.

8. Get real-time updates and key insights, ensuring you can make informed decisions with confidence and clarity. Need advice?

9. Our app makes it a breeze to discover properties that match your criteria without the fuss.

10. Explore a wide range of homes with a user-friendly interface.

11. Your real estate journey, organized your way.

KW Real Estate Customer Insights

1. and a spatial search will give results way outside the area.... I could list more.... You're better off just walking to a house, knocking on the door, and asking if it's for sale... That'll give you more accurate results than this.

2. Also, while it seems to retain search queries, it also asks you constantly to confirm the notification settings for the searches, which is annoying.

3. Also that it would save your refined search filters on the map so you don't have to constantly re-apply them every time you open the app, or when you're simply moving across the map it'll sometimes just remove your filters at-will.

4. The "draw" function would be useful but it always says search area is too big.

5. The distance only goes to 10... 10 what?? If my job is moving me to Dayton do I need to know the name of every town within 60 miles to conduct a search.

6. Doesn't let you search a very large area.

7. The 'houses close to you' function is great when I want to search a neighborhood I'm currently in.

8. Also, it doesn't pick up on homes in the area I'm in (show prop near me feature) when I'm clearly in front of a house that's for sale.

9. Won't let you search more than one area without drawing the area which is difficult to do.

10. Makes me want to go with another realtor just for a better MLS search.

11. Have to use a computer to search properties, and can't save properties on the computer.

Steps to Troubleshoot & Fix KW Real Estate Issues

1. Fix KW Real Estate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KW Real Estate: Restarting the app will resolve most errors.
  2. Update the KW Real Estate App. Here is how:
    1. On Android goto PlayStore » Search for "KW Real Estate" » Open KW Real Estate » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KW Real Estate » click "UPDATE".
  3. Clear KW Real Estate app cache: Clearing cached data will force your app to retrieve the latest data directly from KW Real Estate servers.
    1. On Android, goto Settings » Apps » Select "KW Real Estate" » click Storage » click "Clear Cache".
  4. Check KW Real Estate app permissions. If any of these permissions required to use your device's features are disenabled, KW Real Estate might not work.
  5. Uninstall and reinstall KW Real Estate. If nothing else has worked, completely uninstall KW Real Estate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KW Real Estate not working


2. Fix KW Real Estate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KW Real Estate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KW Real Estate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KW Real Estate may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • No longer an agent

    — by Kevin Sylvert 2 years ago

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