Contact KTM MY RIDE CONNECT Customer Service

Why should I report an Issue with KTM MY RIDE CONNECT?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KTM Sportmotorcycle GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The issues are as follows 1: I cannot control music from apps other than Google Play Music (and that also stops working after sometime).

2. If KTM reads this, dump the app and offer Apple Carplay/Android Auto.Only works with play music, now after it's gone can't control the music because of this, had to clear the data of play music and restore it as it was before the final update.

3. Requires Google Play Music, which does not offer the same features as YouTube Music.

4. Other issues, but no characters left.Doesn't work with YouTube Music.

5. (Works fine for the time being) But this issue has to be fixed as soon as possible.This app shows Bluetooth not connected every single time but if in the phone's Bluetooth settings shows its connected, trust me it is! Don't trust the app.

6. And when changing song or pausing, it always opens play music, which is unnecessary and annoying because it minimizes any running navigation apps.

7. If Google Music isn't already running on the phone you can't start it.

8. And it should be possible to sync the time from the phone to the bike because the internal clock of the bike is total garbage (looses half an hour in one month!)I have a pixel 2xl running on android 11.

9. Keeps trying to connect to Google music which is no longer in use, and generally doesn't do anything it's advertised to do!! Was expecting more functionality.

10. It doesn't look good if you keep us in the dark.Went through the Set-up, bike and phone appeared to recognize each other.

11. And it requires A LOT of permissions.I love riding with music and it's just convenient to have control over it via the handle bar switches of my 2018 duke 390.

1. Fix KTM MY RIDE CONNECT Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KTM MY RIDE CONNECT: Restarting the app will resolve most errors.
2. Update the KTM MY RIDE CONNECT App. Here is how:
   1. On Android goto PlayStore » Search for "KTM MY RIDE CONNECT" » Open KTM MY RIDE CONNECT » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KTM MY RIDE CONNECT » click "UPDATE".
3. Clear KTM MY RIDE CONNECT app cache: Clearing cached data will force your app to retrieve the latest data directly from KTM MY RIDE CONNECT servers.
   1. On Android, goto Settings » Apps » Select "KTM MY RIDE CONNECT" » click Storage » click "Clear Cache".
4. Check KTM MY RIDE CONNECT app permissions. If any of these permissions required to use your device's features are disenabled, KTM MY RIDE CONNECT might not work.
5. Uninstall and reinstall KTM MY RIDE CONNECT. If nothing else has worked, completely uninstall KTM MY RIDE CONNECT then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KTM MY RIDE CONNECT not working

2. Fix KTM MY RIDE CONNECT Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KTM MY RIDE CONNECT be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KTM MY RIDE CONNECT not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KTM MY RIDE CONNECT may not be able to connect to the Internet when running in the background.