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Why should I report an Issue with Trident VPN - Fast & Security?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of Security Bay Lab to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Trident VPN Customer Insights
1. I can't connect.
Steps to Troubleshoot & Fix Trident VPN Issues
1. Fix Trident VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Trident VPN: Restarting the app will resolve most errors.
Update the Trident VPN App. Here is how:
On Android goto PlayStore » Search for "Trident VPN" » Open Trident VPN - Fast & Security » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Trident VPN » click "UPDATE".
Clear Trident VPN - Fast & Security app cache: Clearing cached data will force your app to retrieve the latest data directly from Trident VPN servers.
Check Trident VPN app permissions. If any of these permissions required to use your device's features are disenabled, Trident VPN might not work.
Uninstall and reinstall Trident VPN. If nothing else has worked, completely uninstall Trident VPN then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Trident VPN not working
2. Fix Trident VPN Server issues & Internet Connection
Check network connection: An unstable Internet will make Trident VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Trident VPN not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Trident VPN may not be able to connect to the Internet when running in the background.