Contact Easy Screen Recorder Customer Service

Why should I report an Issue with Easy Screen Recorder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kitasoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Start screen recording and capture a screenshot with touch button on screen.

2. Stop recording with Notification tap or Power button push or Phone shaking.

3. Video and picture that you have taken can be browsed in external gallery apps.

1. Also, when I started to record me playing games, I checked the result, recording Is good but the background sound of the recording is too loud.This is the smoothest and the best screen recorder for low end devices the game or other application donot lag and the quality is also 720p it a amazing app but i have a request to kitasoft that the icon that overlay other should be small and can be moved to anywhere on the sceeen but that icon stays in the middle of the screen so i req u to fix it overall its an amazing app i suggest everyone to use it its better that of other heavy screenrecording app and its so simple to use also and thankyouIts so easy and free! usually when you get one of these type of apps theres like 50 steps and in this one there's only about three! Really easy and fun and works.

2. I'd recommend everyone to use this if you're looking for a simple screen recorder app.It is the Easiest Screen Recorder to use, still one little problem (1) the mic, when I'm Recording with my Audio I hear sounds from the Background and I want it to be smooth and clear mic Recording, I really hope that gets fixed right away but fr fr good app👍🏻Definitely the easiest screen recorder I've used and the quality of the recordings are great, my only issue is the microphone records all background noises so if your trying to record gameplay you have to turn microphone off and record in silent mode, not a big issue just a little annoying but still would definitely recommend downloading this app🙂I searched a lot for the screen recorder, but all of them were bad, thank you, the colors are great, but it is slow.

3. Causing having to fix every video I compress, or I won't know which video I just compress.I am using this app alot and I'm very happy cause it is the easiest recorder anyone could find! The only problem was, my audio didn't record this one time but it works again now! Hopefully it doesn't come back! If it does, I'll let you know right away.

4. But on my phone (oppo a37f) theres a bug when the app is on standby, i cant open the floating window to start recording.

5. could us a icon being there, so i can pause the Recording instead of having to stop it.

6. Please solve it and it will be perfect.😍👌لقد بحثت كثيرا عن مسجل الشاشة ولكن جميعها كانت سيئة شكرا لك الألوان رائعة لكنها بطيئة.

7. Not one time i opened thos app and it loaded, black screen, or kicked me out.

8. needs a whole lot of shanking to stop Recording.

9. Really dislike the update, have ads now, and the worst part is that when I compress video, the name of the file,put at the end and proton is put in the front.

10. I'd personally want the assistant widget to be movable on screen.

11. ThanksIt's good to use but I don't know why it will automatically stop when recorded time is 4:00,please fix this.

1. Fix Easy Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Screen Recorder: Restarting the app will resolve most errors.
2. Update the Easy Screen Recorder App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Screen Recorder" » Open Easy Screen Recorder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Screen Recorder » click "UPDATE".
3. Clear Easy Screen Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Screen Recorder servers.
   1. On Android, goto Settings » Apps » Select "Easy Screen Recorder" » click Storage » click "Clear Cache".
4. Check Easy Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Easy Screen Recorder might not work.
5. Uninstall and reinstall Easy Screen Recorder. If nothing else has worked, completely uninstall Easy Screen Recorder then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Screen Recorder not working

2. Fix Easy Screen Recorder Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Screen Recorder not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Screen Recorder may not be able to connect to the Internet when running in the background.