Contact JBL Box Customer Service

Why should I report an Issue with JBL Box?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Win-Win-Marketing to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Does not install.

1. Fix JBL Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JBL Box: Restarting the app will resolve most errors.
2. Update the JBL Box App. Here is how:
   1. On Android goto PlayStore » Search for "JBL Box" » Open JBL Box » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JBL Box » click "UPDATE".
3. Clear JBL Box app cache: Clearing cached data will force your app to retrieve the latest data directly from JBL Box servers.
   1. On Android, goto Settings » Apps » Select "JBL Box" » click Storage » click "Clear Cache".
4. Check JBL Box app permissions. If any of these permissions required to use your device's features are disenabled, JBL Box might not work.
5. Uninstall and reinstall JBL Box. If nothing else has worked, completely uninstall JBL Box then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JBL Box not working

2. Fix JBL Box Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JBL Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JBL Box not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JBL Box may not be able to connect to the Internet when running in the background.