Published by Gerrit Humberg

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Why should I report an Issue with Music Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gerrit Humberg to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Music Box Customer Insights

1. See the links in description.What connection?Could not play anythingWerkt wel maar grafisch wel erg simpel het alternatieve mpdroid is dan toch mooier en werkt prettigerCould not search or could not play anything.

2. So far it's been good but I need to get there hooked up to the speaker so I hope it worksThis is a nice little app, with active development.

3. This is an app that users can help develop the list of stations available, and explore new ones found by others.

Steps to Troubleshoot & Fix Music Box Issues

1. Fix Music Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music Box: Restarting the app will resolve most errors.
  2. Update the Music Box App. Here is how:
    1. On Android goto PlayStore » Search for "Music Box" » Open Music Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Box » click "UPDATE".
  3. Clear Music Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Box servers.
    1. On Android, goto Settings » Apps » Select "Music Box" » click Storage » click "Clear Cache".
  4. Check Music Box app permissions. If any of these permissions required to use your device's features are disenabled, Music Box might not work.
  5. Uninstall and reinstall Music Box. If nothing else has worked, completely uninstall Music Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music Box not working


2. Fix Music Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music Box may not be able to connect to the Internet when running in the background.

Reported Issues

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