Contact JBL PartyBox Customer Service

Why should I report an Issue with JBL PartyBox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Harman Consumer, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But now the app has issues finding my party box 310 that is playing my music making it hard to disable any equalizer, bass or light effects that are happening because the app fights the button inputs of the speaker.

2. Other then that this app is awesome! the party box 310 is all around better than the 300I got an update from Samsung in December and now the app can't see the speaker even though it's paired and plays audio.

3. Overall, when it does connect, the app works fine.Just get a 310! This app is honestly very good, took less than 5 seconds to find my speaker and connect to it.

4. Well, it did used to be better, but since the last two software updates, I find I can longer pair two speakers via the app - the only way it can be done now is at the back panel of each speaker.

5. For a $500 speaker and a free app I would suggest forget the app and go with the speaker, IT WILL BE MORE CONVENIENT THEN USING BOTH!I'm a great fan of JBL PartyBoxes per se, and this app is pretty decent.

6. I uninstalled and reinstalled the app, reset the speaker, rebooted the phone, dropped and re-paired the speaker.

7. All the features are awesome too! All the light options are great and I like how you can turn the strobe lights off now.

8. I paired it with my Galaxy tablet and the app works fine so I thinks it's a software issue with my phone.

9. The only thing I noticed that there is no switch off for the light of speaker.

10. I hope there is a way to go back to the old firmware (I tried to hard reset the speaker, and it didn't work).

11. You can control pretty much everything right from the app the only thing I would like to see added is the ability to turn the speaker on and off from the app as well.

1. Fix JBL PartyBox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JBL PartyBox: Restarting the app will resolve most errors.
2. Update the JBL PartyBox App. Here is how:
   1. On Android goto PlayStore » Search for "JBL PartyBox" » Open JBL PartyBox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JBL PartyBox » click "UPDATE".
3. Clear JBL PartyBox app cache: Clearing cached data will force your app to retrieve the latest data directly from JBL PartyBox servers.
   1. On Android, goto Settings » Apps » Select "JBL PartyBox" » click Storage » click "Clear Cache".
4. Check JBL PartyBox app permissions. If any of these permissions required to use your device's features are disenabled, JBL PartyBox might not work.
5. Uninstall and reinstall JBL PartyBox. If nothing else has worked, completely uninstall JBL PartyBox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JBL PartyBox not working

2. Fix JBL PartyBox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JBL PartyBox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JBL PartyBox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JBL PartyBox may not be able to connect to the Internet when running in the background.