Contact JBL BAR Setup Customer Service

Why should I report an Issue with JBL BAR Setup?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Harman Consumer, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After two hours and relentless persistence.. Resetting, pressing random combinations of buttons on soundbar, unplugging, etc; I saw that I had to put the volume to 0 (zero), at that time, the "setup wifi" displayed and I was finally able to connect through the app.Disappointing I didn't buy the soundbar to have it work with this app, but after months of waiting to see if the devs would fix the app nothing has happened.

2. Your bluetooth speakers connect without an app so why isn't it the same for a soundbar??? I've wasted 10 mins of my time trying to get this nonsense to work.

3. Attempted to connect to speaker via three different android devices and app never seems to recognize JBL wifi network.

4. I tried clearing the app cache and reinstalling it, forgot all my wireless networks, created a new wireless network on an isolated VLAN with no firewall, 2.4GHz versus 5GHz, connecting via the Google Home app.. and still it sits there and spins, mocking me.

5. Soundbar itself is great, app just sucks.App does not recognise that phone is connected to JBL network.

6. It never connects the soundbar to my home wireless network; it just spins endlessly.

7. Big let downApp is useless, it's for a 5.1 to start, and the other part is you have to run your router into the soundbar if I was reading it all right.

8. Now my new soundbar broadcasts its own Wi-Fi network for all my neighbors to see, and I can't do anything about it.

9. Again the sound bar itself is amazing, however this app is completely pointless with its connection problems.The soundbar itself is great.

10. The process to set up doesn't work smoothly and when it comes to finally connecting to my wifi router.

11. Hopeless.This app took 3 years off my life in 2 hours! So pissed off it ask to make sure bar says setup wifi on check 2.

1. Fix JBL BAR Setup Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JBL BAR Setup: Restarting the app will resolve most errors.
2. Update the JBL BAR Setup App. Here is how:
   1. On Android goto PlayStore » Search for "JBL BAR Setup" » Open JBL BAR Setup » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JBL BAR Setup » click "UPDATE".
3. Clear JBL BAR Setup app cache: Clearing cached data will force your app to retrieve the latest data directly from JBL BAR Setup servers.
   1. On Android, goto Settings » Apps » Select "JBL BAR Setup" » click Storage » click "Clear Cache".
4. Check JBL BAR Setup app permissions. If any of these permissions required to use your device's features are disenabled, JBL BAR Setup might not work.
5. Uninstall and reinstall JBL BAR Setup. If nothing else has worked, completely uninstall JBL BAR Setup then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JBL BAR Setup not working

2. Fix JBL BAR Setup Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JBL BAR Setup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JBL BAR Setup not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JBL BAR Setup may not be able to connect to the Internet when running in the background.