Published by VISE on Nov 25, 2023

Report an issue with Smart IPTV Player.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Smart IPTV Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VISE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Smart IPTV Player Customer Insights

1. doesnt appear to have any settings that allow you to change them.not bad i use this often now only thing that stops from getting a 5 star is that it should have an easier way to load channels or have them all loaded so you just search it up on the app instead of having to go on the website and coping the url just to then go back on the app and add the channel.The m3u list is open.

2. Also after I pay, the ads still appears on the screen.Better than big names of IPTV.with account login for other devices.with preview feature.i would definitely get pro version when I have enough balance in my play store wallet.It stops adding channel after few days.

3. If channel added but after refreshing it channel disappears.Why is the cast to button always disabled even if my tv is on the same network? Does it work?Great for modifying play lists.

4. not much to inspire confidence in trying further.kept getting reconnection messages every 10-15 seconds.

5. Ad everytime you exit a channel but its just for like 3 seconds and you can skip them.

6. Would rather pay a small amout and get rid of the ads.Tested on fast android box and connection using sample playlist.

7. Don't bother.I payed for this app, and did not work with Google Chromecast.

8. It works exacly as i would want it to work.

9. Pausing in play caused crash on resume.

10. So if you have 700+ channels they're all there in one massive list.

11. Nothing loads but the adverts work perfectly.

Steps to Troubleshoot & Fix Smart IPTV Player Issues

1. Fix Smart IPTV Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart IPTV Player: Restarting the app will resolve most errors.
  2. Update the Smart IPTV Player App. Here is how:
    1. On Android goto PlayStore » Search for "Smart IPTV Player" » Open Smart IPTV Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart IPTV Player » click "UPDATE".
  3. Clear Smart IPTV Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart IPTV Player servers.
    1. On Android, goto Settings » Apps » Select "Smart IPTV Player" » click Storage » click "Clear Cache".
  4. Check Smart IPTV Player app permissions. If any of these permissions required to use your device's features are disenabled, Smart IPTV Player might not work.
  5. Uninstall and reinstall Smart IPTV Player. If nothing else has worked, completely uninstall Smart IPTV Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart IPTV Player not working


2. Fix Smart IPTV Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart IPTV Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart IPTV Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart IPTV Player may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel the monthly subscription of Smart IPTV.

    — by Bhargav Mayur Thaker 1 year ago