Contact Language Lab Customer Service

Why should I report an Issue with Language Lab?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of McGraw-Hill Professional to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Designed by our expert authors, these flashcards, quizzes, and audio recordings are perfect for study on-the-go! ● Flashcard sets, with study mode and quiz mode, for all vocabulary lists in the book. ● Review quizzes that provide additional practice and ensure mastery of key concepts. ● Progress checks that allow self-assessment of your understanding. ● Audio recordings of reading passages and exercise answers from the book. ● Record yourself function to compare your pronunciation with native speakers. ● Record yourself function to compare your pronunciation with native speakers.

2. This app helps you study vocabulary, grammar, verbs, and more from many of our bestselling language programs.

3. English (ESL), French, German, Italian, and Spanish.

4. Also, Arabic, Chinese, Japanese, Korean.

5. The content in this app is designed to support bestselling books from the Trade division of McGraw-Hill, including programs in our Practice Makes Perfect, Easy Step-by-Step, Easy Reader, and The Ultimate Review and Practice series.

1. I'm very disappointed, as I'm taking a class with the text and really needed/wanted the support of hearing the dialogues and exercises read aloud, as well as the flashcards.App opens right up, select language, found the book I was using and cranked away on the flash cards.

2. Going back and forth in a chunky book is a pain.It's a fine app, works with a few books I own which is great, however, I've noticed a few grammatical errors or recordings that aren't the correct sentence.

3. My main suggestion would be to add a "shuffle" feature so the cards dont always go in the same order.This app no longer works and doesn't seem to be supported, which seems like false advertising, based on the number of books I've bought that touted the app.

4. My emails to the developer get returned undelivered.TERRIBLE. Ugly, dated, cumbersome UI—it's a very basic skin for a very basic database of audio and flashcards, and it's a chore to use.

5. I recommend creating your own flashcards with Anki or similar.I have an ebook so it's much cooler i suppose than working with a large pnysical text.

6. In the (self) audio section alone for Complete Italian Grammar, there are 1156 exercises! And that's not including the flashcards section.

7. Please contact me if you want help sorting out the errors I've found! (Samsung Galaxy S8 here)This app is advertised on McGraw Hill Education books, but is not run by them.

8. Learning a more "unique" language? This most likely does not contain it.I installed this app seemingly successfully, then tried for days to open it (also uninstalling and reinstalling several times).

9. Even though it is on my Basic Latin book, it does not contain any Latin.

10. I recommend doing each unit, and repeating it.It's nice to have additional resources above and beyond just what the book provides.

11. It lacks any level of customization, it doesn't even track what books you might be using so that you can go back where you were previously.

1. Fix Language Lab Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Language Lab: Restarting the app will resolve most errors.
2. Update the Language Lab App. Here is how:
   1. On Android goto PlayStore » Search for "Language Lab" » Open Language Lab » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Language Lab » click "UPDATE".
3. Clear Language Lab app cache: Clearing cached data will force your app to retrieve the latest data directly from Language Lab servers.
   1. On Android, goto Settings » Apps » Select "Language Lab" » click Storage » click "Clear Cache".
4. Check Language Lab app permissions. If any of these permissions required to use your device's features are disenabled, Language Lab might not work.
5. Uninstall and reinstall Language Lab. If nothing else has worked, completely uninstall Language Lab then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Language Lab not working

2. Fix Language Lab Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Language Lab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Language Lab not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Language Lab may not be able to connect to the Internet when running in the background.