Contact Yask Customer Service

Why should I report an Issue with Yask - Learn Languages?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yask Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ("What is the special power of the fighter s?" or "Why are boxers good for you?") Hopefully in time, and with more development, this app will be really helpful.Normally I don't leave reviews for the sake of privacy but I have used many language learning apps but when I crossed paths with Yask, I was blown away! There is a scientific (AI) approach & an innovative concept to it.

2. Luckily, I can choose exercises.Works really well for getting feedback on sentences in your target language! You get prompt corrections to make you sound natural.

3. It would be amazing if the app told you what the actual issue is instead of an infinite loading animation.Thanks for updating w/support for nonbinary users! I think it's still fine to include translation exercises involving gender.

4. The two reasons I stopped using it frequently are that my main language, Finnish, doesn't have enough users and the feedback from users is sometimes incorrect.

5. The XP system works pretty well, but it's a little frustrating at the beginning when you aren't at a high enough level to correct other people's sentences.Hey yask team.

6. I enjoy using the app but have not gotten any feedback from other users on the sentences that I have submitted.

7. A good feature of the app is the amount of languages offered.From what I've seen on another review it's been a year and Japanese, Korean and Chinese have yet to be added as options for this app.

8. I highly recommend this app!An effective platform to learn new languages! You will get instant feedback from native speakers to correct your words or pronunciations.

9. Structuring it so you must help other users to advance is clever.

10. The design is very sleek and the exercises are good for practicing writing, speaking and translation.

11. Less of an issue is that some of the translation sentences or exercises make no sense.

1. Fix Yask Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yask: Restarting the app will resolve most errors.
2. Update the Yask App. Here is how:
   1. On Android goto PlayStore » Search for "Yask" » Open Yask - Learn Languages » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yask » click "UPDATE".
3. Clear Yask - Learn Languages app cache: Clearing cached data will force your app to retrieve the latest data directly from Yask servers.
   1. On Android, goto Settings » Apps » Select "Yask - Learn Languages" » click Storage » click "Clear Cache".
4. Check Yask app permissions. If any of these permissions required to use your device's features are disenabled, Yask might not work.
5. Uninstall and reinstall Yask. If nothing else has worked, completely uninstall Yask then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yask not working

2. Fix Yask Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yask be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yask not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yask may not be able to connect to the Internet when running in the background.