Contact InstaMed Customer Service

Why should I report an Issue with InstaMed?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InstaMed Communications, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once you start paying all of your healthcare bills with InstaMed, we’ll help you understand your overall spending pattern and keep track of all of your payments. No more paper receipts!

2. Take the hassle out of healthcare payments by paying all of your medical bills in one place with InstaMed.

3. We’re healthcare’s most trusted payments network, independently certified at the highest levels for both healthcare and payments.

4. Make healthcare payments in seconds, and be confident that your healthcare and financial data is safe and secure.

5. You can pay any healthcare bill with InstaMed, but you can do even more if your provider is using InstaMed, too!

1. I'm glad that I didn't trust the current balance that the app gave me, which could have sent me into collections.As many have written, there is no option for taking a pic of the bill as the paper statement claims.

2. The payment I made never went to the company I owed and selected from the app which caused my bill to go into collections (frustrated because this goes on my credit report).

3. I sent all of the information and proof of payment to try and get this issue rectified.App showed the bill but also told me I had a balance of $0.

4. Someone in management, a company using this company for billing...there is a SERIOUS ISSUE HERE! This App does not work!Poorly coded and poorly designed.

5. They ignore the 50 limit even though payment plan was 22 a month and charge me the full 600 owed without ANY AUTHORIZATION.App does not work.

6. Contact them over this issue and ask to have a payee removed months ago and it's still not fixed.This app sucks! If your provider requires it get a new provider.

7. Do they want people to be unable to pay them? Their perfunctory efforts with this digital tragedy indicate that they do not.As many have stated before me, I too receive a "No internet" error message.

8. And yet, despite so many posting they are having this issue, technical support has not seemed to think it prudent to post a message as to how we can resolve this issue.

9. Is it not mobile phone enabled? Scan statement didn't work.

10. Unable to setup payments because of this issue and now it won't even allow me to manually pay.

11. At least that works.It would be nice to see the balance of a bill if it's not paid in full.

1. Fix InstaMed Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart InstaMed: Restarting the app will resolve most errors.
2. Update the InstaMed App. Here is how:
   1. On Android goto PlayStore » Search for "InstaMed" » Open InstaMed » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for InstaMed » click "UPDATE".
3. Clear InstaMed app cache: Clearing cached data will force your app to retrieve the latest data directly from InstaMed servers.
   1. On Android, goto Settings » Apps » Select "InstaMed" » click Storage » click "Clear Cache".
4. Check InstaMed app permissions. If any of these permissions required to use your device's features are disenabled, InstaMed might not work.
5. Uninstall and reinstall InstaMed. If nothing else has worked, completely uninstall InstaMed then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing InstaMed not working

2. Fix InstaMed Server issues & Internet Connection

1. Check network connection: An unstable Internet will make InstaMed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to InstaMed not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, InstaMed may not be able to connect to the Internet when running in the background.