Published by Domuso, Inc. on Nov 15, 2024

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Why should I report an Issue with Domuso?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Domuso, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Domuso

1. Digital Certified Options: Online Certified is a safer alternative to money orders when you need to pay with certified funds or our integration with MoneyGram allows you pay securely and easily with cash at thousands of locations.

2. Domuso makes paying rent easy with mobile-enabled options that are automated and streamlined so you can get back to living your life.

3. Built for Convenience: Set up electronic payments by eCheck/ACH or major credit/debit card and enroll in monthly AutoPay for even more convenience.

4. Pay rent using a credit card, debit card, eCheck/ACH, or cash.

5. Paying rent is easy: Search for your property, sign up, and submit a payment!

6. Note: your property must be partnered with Domuso to pay.

7. Options may vary based on apartment community. Learn more at domuso. com.

Domuso Customer Insights

1. Please! Just kill this app!Won't accept card info or payments, barely connects to the bank if at all, and getting on the actual website is the only way to (barely) get anything doneWhen adding bank for certified payments, it will time out.

2. I've tried on the app, website, different browsers, clearing my cache, changing my security settings on my account, and nothing works.Can't even pay when it says unit unassigned and there's no option to assign one.

3. I would use my bank account which only has a 4$ fee but it isn't even listed on there bank options, so now I'm forced to use the credit card option with a 3.25% fee.

4. Just read the other reviews & you'll see.Hello, is there any way I can rate this app with less than zero stars? I just do not need the stress in my life of an app that will not even open that I am being forced to pay my rent through.

5. Would switch if I couldWell it seems during this last update all my saved payment information has disappeared.. i can't even pay my rent because it just freezes on the loading screen.

6. I used to be able to add my account and routing number but suddenly I can't now? I have to go a long way around only for it to say it couldn't verify my account.App doesn't work half the time.

7. The first time I did a transaction, I was told it was cleared and had a receipt then days later the notified me that it had in fact not gone threw and I had to pay a late fee to my complex because the didn't tell me sooner.

8. I'm on disability, my check barely covers bills, I can't afford late fees & now I'm facing eviction! Absolutely the worst payment app I've ever had to use.

9. I've tried multiple ways to add my account without success forcing me to pay an absurd amount for a transaction fee.

10. A 3.25% platform fee is a bit ridiculous 60+ dollars on top of rent just disgusting..Update! Here we are again a month later and it still won't work.

11. And I'm being charged every time?!?!DONT USE! IF YOU CAN PAY ANY OTHER WAY, DO SO!! This company is a total scam.

Steps to Troubleshoot & Fix Domuso Issues

1. Fix Domuso Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Domuso: Restarting the app will resolve most errors.
  2. Update the Domuso App. Here is how:
    1. On Android goto PlayStore » Search for "Domuso" » Open Domuso » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Domuso » click "UPDATE".
  3. Clear Domuso app cache: Clearing cached data will force your app to retrieve the latest data directly from Domuso servers.
    1. On Android, goto Settings » Apps » Select "Domuso" » click Storage » click "Clear Cache".
  4. Check Domuso app permissions. If any of these permissions required to use your device's features are disenabled, Domuso might not work.
  5. Uninstall and reinstall Domuso. If nothing else has worked, completely uninstall Domuso then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Domuso not working


2. Fix Domuso Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Domuso be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Domuso not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Domuso may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • IAM A RESIDENT OF ASHBROOK VILLAGE AND GASTOINA NC JUNE 6 2022 ON A MONDAY THE MAN CUTTING GRASS THROW A ROCK THROUGH MY WINDOW I HAVE BEEN TO THE OFFICE MANY TIMES TO GET THIS FIX JUNE 6- 2022 TILL SEPT 28 SAT 2022 IS 115 DAYS NOT FIX WINTER IS COMEING ALSO THEY PUT AND NEW PULUMBING AND LEFT A BIG HOLE AND THE MAIN CLOSET STILL NOT FIX I PAY MY RENT ON TIME SOMETIMES A WEEK AHEAD OF TIME CAN SOME ONE HELP ME GET THESE THINS DONE JEFFERYFLOWERS1957@redacted

    — by JEFFERY 2 years ago