Contact Hubble Connect Customer Service

Why should I report an Issue with Hubble Connect for VerveLife?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hubble Connected to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. - Talk to Alexa through the app and your verve and motorola headset on android 5.

1. But sometimes they take too much time to connect and they are already paired! Also, I hate that the "Spoken Updates" are long and so random, that I always get them in the middle of a song (the song doesn't pause, so I always miss a part of the song) and I feel like there are too many of them! I think it would be better if I got them JUST when I turn the earbuds on and when there's less than like 20% of battery.

2. After registering and setting up Alexa with Amazon it keeps wanting me to install Google Assistant when I double press my function button instead of connecting to Alexa.

3. After uninstalling it I can now connect directly to Google Assistant.hi! I've iball decibel alexa enabled headphones.

4. First it was one ear working and then the other and then it would control the pause/play button on the media was playing over the phone, not the ear buds.

5. And in those rare moments when it does listen, either of the 2 responses come by: first, 'I dont understand, please speak again' or second, it responds to a completely different question which is not even an inch nearer to my asked.

6. Of course, there is a nagging doubt about whether the 3 attempts I made to type the password were 100% correct given that the view password 'eye' icon to right of the password field is sadly unresponsive.

7. Only thing is that after installing it, it refuses to detect my boom 3+ even though the device is working AND connected to my phone.

8. Instead I was assaulted with attempts to get me to give it location permissions as well as allow it to log into my Spotify, and aggressively trying to get me to use Alexa.

9. This version of the app does't have those options and I assumed i can do all of those things when i bought my verve earbuds.

10. It tells you what you either already know or should already know or can look up in the Bluetooth settings of your phone by yourself (e.g. the remaining level of the battery charge).Garbage app.

11. Very disappointing.I haven't used past versions of this app but i've heard/seen options like "audio pass-through" , "ear detection" and the ability to update the firmware.

1. Fix Hubble Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hubble Connect: Restarting the app will resolve most errors.
2. Update the Hubble Connect App. Here is how:
   1. On Android goto PlayStore » Search for "Hubble Connect" » Open Hubble Connect for VerveLife » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hubble Connect » click "UPDATE".
3. Clear Hubble Connect for VerveLife app cache: Clearing cached data will force your app to retrieve the latest data directly from Hubble Connect servers.
   1. On Android, goto Settings » Apps » Select "Hubble Connect for VerveLife" » click Storage » click "Clear Cache".
4. Check Hubble Connect app permissions. If any of these permissions required to use your device's features are disenabled, Hubble Connect might not work.
5. Uninstall and reinstall Hubble Connect. If nothing else has worked, completely uninstall Hubble Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hubble Connect not working

2. Fix Hubble Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hubble Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hubble Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hubble Connect may not be able to connect to the Internet when running in the background.