Published by HP Inc

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Why should I report an Issue with OMEN Command Center?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HP Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

OMEN Command Center Customer Insights

1. If this issue is fixed, I'll gladly update my review to five stars.Odd... I'm able to launch recent apps remotely but after they launch, I always get a message saying "Unable to find host OMEN PC".

2. Though it would be good to have a way to use keyboard input from the phone, because when i have to login to my computer i need to physically be at my computerRemote play can be a bit difficult on select games, however I think OMEN did the best they could on this one.

3. The same message also pops up when I select "Launch as remote desktop" at the bottom of the screen.

4. Perhaps can work that out?Useless app! I logged into the PC app and it can't locate my location, so it tells me to turn on wifi or send a location notification to my phone.

5. That specific option doesn't appear to launch anything when the message pops up.My experience has been good so far.

6. I also can't turn on wifi because I'musing an ethernet connection... This entire program is a mess and a joke.This app works well but it still needs polishing.

7. Just one thing could be improved it's that they make it so u can do something for example netflix on one account on your pc and play rocket league on another at the same time.Signed up to get warframe reward.

8. I haven't had issues with connecting or signing in at all.Works amazingly almost as good as playing on a small monitor.

9. Connected without issues for both host and client; running WiFi 6 on 5GHz for both devices.

10. If you try to sign in with Google and you have two-step auth via clicking a prompt on a signed in device, it will not work.

11. For example, the keyboard will sometimes cover the textbox I'm trying type in making it impossible to type it in without rearranging the windows in inconvenient ways.

Steps to Troubleshoot & Fix OMEN Command Center Issues

1. Fix OMEN Command Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OMEN Command Center: Restarting the app will resolve most errors.
  2. Update the OMEN Command Center App. Here is how:
    1. On Android goto PlayStore » Search for "OMEN Command Center" » Open OMEN Command Center » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OMEN Command Center » click "UPDATE".
  3. Clear OMEN Command Center app cache: Clearing cached data will force your app to retrieve the latest data directly from OMEN Command Center servers.
    1. On Android, goto Settings » Apps » Select "OMEN Command Center" » click Storage » click "Clear Cache".
  4. Check OMEN Command Center app permissions. If any of these permissions required to use your device's features are disenabled, OMEN Command Center might not work.
  5. Uninstall and reinstall OMEN Command Center. If nothing else has worked, completely uninstall OMEN Command Center then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OMEN Command Center not working


2. Fix OMEN Command Center Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OMEN Command Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OMEN Command Center not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OMEN Command Center may not be able to connect to the Internet when running in the background.

Reported Issues