AppContacterPublished by HP Inc
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Steps to Troubleshoot & Fix HP Classroom Manager Issues
1. Fix HP Classroom Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart HP Classroom Manager: Restarting the app will resolve most errors.
- Update the HP Classroom Manager App. Here is how:
- On Android goto PlayStore » Search for "HP Classroom Manager" » Open HP Classroom Manager » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for HP Classroom Manager » click "UPDATE".
- Clear HP Classroom Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from HP Classroom Manager servers.
- On Android, goto Settings » Apps » Select "HP Classroom Manager" » click Storage » click "Clear Cache".
- Check HP Classroom Manager app permissions. If any of these permissions required to use your device's features are disenabled, HP Classroom Manager might not work.
- Uninstall and reinstall HP Classroom Manager. If nothing else has worked, completely uninstall HP Classroom Manager then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing HP Classroom Manager not working
2. Fix HP Classroom Manager Server issues & Internet Connection
- Check network connection: An unstable Internet will make HP Classroom Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to HP Classroom Manager not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, HP Classroom Manager may not be able to connect to the Internet when running in the background.
Reported Issues
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