Contact HP Insights Customer Service

Why should I report an Issue with HP Insights?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HP Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. HP Insights is a real-time device health, configuration, and device management service for the HP Device as a Service solution.

2. Using HP Insights, customers can automate and optimize their device fleet management across different platforms for better end user performance and IT efficiency.

1. I don't even know what this app is supposed to do? Customer service told me to download it in order to get help with my printer.Great in managing the deviceI've never used any other printer.

1. Fix HP Insights Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HP Insights: Restarting the app will resolve most errors.
2. Update the HP Insights App. Here is how:
   1. On Android goto PlayStore » Search for "HP Insights" » Open HP Insights » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HP Insights » click "UPDATE".
3. Clear HP Insights app cache: Clearing cached data will force your app to retrieve the latest data directly from HP Insights servers.
   1. On Android, goto Settings » Apps » Select "HP Insights" » click Storage » click "Clear Cache".
4. Check HP Insights app permissions. If any of these permissions required to use your device's features are disenabled, HP Insights might not work.
5. Uninstall and reinstall HP Insights. If nothing else has worked, completely uninstall HP Insights then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HP Insights not working

2. Fix HP Insights Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HP Insights be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HP Insights not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HP Insights may not be able to connect to the Internet when running in the background.