Published by Momentum.Tech on May 30, 2024

Report an issue with Momentum.
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Why should I report an Issue with Momentum?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Momentum.Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Momentum Customer Insights

Steps to Troubleshoot & Fix Momentum Issues

1. Fix Momentum Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Momentum: Restarting the app will resolve most errors.
  2. Update the Momentum App. Here is how:
    1. On Android goto PlayStore » Search for "Momentum" » Open Momentum » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Momentum » click "UPDATE".
  3. Clear Momentum app cache: Clearing cached data will force your app to retrieve the latest data directly from Momentum servers.
    1. On Android, goto Settings » Apps » Select "Momentum" » click Storage » click "Clear Cache".
  4. Check Momentum app permissions. If any of these permissions required to use your device's features are disenabled, Momentum might not work.
  5. Uninstall and reinstall Momentum. If nothing else has worked, completely uninstall Momentum then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Momentum not working


2. Fix Momentum Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Momentum be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Momentum not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Momentum may not be able to connect to the Internet when running in the background.

Reported Issues