Contact HPE iLO Customer Service

Why should I report an Issue with HPE iLO Mobile (iLO 3/4/5)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hewlett Packard to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can boot from the disk image and deploy an operating system. - Launch HPE iLO scripts and monitor their progress. - HP ProLiant servers with HP iLO 3 or later are supported. - You must have network access to the iLOs you want to manage.

2. As an IT administrator, you can troubleshoot problems and perform software deployments from almost anywhere. - Use the Remote Console to interact with the operating system, including BIOS and ROM configuration changes. - Mount an ISO CD/DVD image.

3. The HPE iLO Mobile application provides access to the remote console of your HPE ProLiant server from your Android device.

4. Scripting is available on all servers, but a license is required for the scripting of certain features such as iLO Virtual Media. - The HPE iLO Mobile app can consume significant network bandwidth.

5. The mobile app interacts directly with the iLO processor on HPE ProLiant servers, providing total control of the server at all times as long as the server is plugged in.

6. Remote Console is included on ProLiant Blade servers.

7. The disk image is available on the server as a USB CD/DVD drive.

8. For example, you can access the server when it is in a healthy state, or when it is powered off with a blank hard drive.

9. When using the cellular network, monitor your data use if you do not have an unlimited data plan.

10. A license is required on all other servers.

11. Consider using Wi-Fi when possible. - When viewing remote console, pinch to zoom, press to click and drag, and long-press for right-click.

1. HP, get your act together.consistently crashes when trying to access Remote Console, judging from the other reviews this has been a problem for quite a while, also doesn't accept Let's Encrypt certificates as valid while browsers do, mails sent to developer contact address bounce, "last updated: 2019" says it allWow.

2. Unfortunately, iLO is stuck in 1999, and this app is an absolute embarrassment for a large, public tech company to release.Almost useless, it just uses the web version anyway (at a weird and broken scale) and as for remote control that's also terribly scaled.

3. giving review on following points: UI = 1 out of 10 Setting up remote account = 8/10 Usability = 0/10 working functions of app: 2/10.

4. Can I really be the only REAL person to write a real 5 Star review for this app? Is it really that bad on other phones? It works great on my Pixel 5A that I use to access my personal DL380 G9 Server.

5. I haven't used virtual media or some of the other functions but I had good experience with the remote console etc.

6. The point of ILO is to at least be able to see a console, this 'app' just closes just as soon as you click Console, and the Web Interface button is less useful than a browser favourite.

7. The console button tells me I got the credentials wrong, no HPE I really didn't, I used my password manager.

8. Just use the standard android keyboard.Useless Giving 1 start because 0 stars is not an option.

9. Remove this app and stop pretending it works.App doesn't connect when trying to connect remotely.

10. I only wanted this for remote console but that causes a crash.

11. It is buggy, will close suddenly, randomly won't accept screen taps as keystrokes, no ability to enter function keys, such as F9 or F10.

1. Fix HPE iLO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HPE iLO: Restarting the app will resolve most errors.
2. Update the HPE iLO App. Here is how:
   1. On Android goto PlayStore » Search for "HPE iLO" » Open HPE iLO Mobile (iLO 3/4/5) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HPE iLO » click "UPDATE".
3. Clear HPE iLO Mobile (iLO 3/4/5) app cache: Clearing cached data will force your app to retrieve the latest data directly from HPE iLO servers.
   1. On Android, goto Settings » Apps » Select "HPE iLO Mobile (iLO 3/4/5)" » click Storage » click "Clear Cache".
4. Check HPE iLO app permissions. If any of these permissions required to use your device's features are disenabled, HPE iLO might not work.
5. Uninstall and reinstall HPE iLO. If nothing else has worked, completely uninstall HPE iLO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HPE iLO not working

2. Fix HPE iLO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HPE iLO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HPE iLO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HPE iLO may not be able to connect to the Internet when running in the background.