Published by READMOB on Nov 18, 2024

Report an issue with JJ's House.
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Why should I report an Issue with JJ's House:Wedding&Formal Wear?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of READMOB to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact JJ's House:Wedding&Formal Wear image 1 contact JJ's House:Wedding&Formal Wear image 2

About JJ's House:Wedding&Formal Wear

1. We are a trusted global online retailer that gives you the highest quality event supplies—from custom-made couture bridal dresses and unique jewelry to a wide range of elegant party supplies—to make your special moment unforgettable.

2. Founded in 2010, JJsHouse is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses, and accessories.

3. JJsHouse understands the importance of your event, which is why we only provide the highest quality materials and designs in everything we deliver.

4. That’s why we deliver world-class customer service to ensure your shopping experience at JJsHouse is as smooth and pleasant as possible.

5. JJsHouse turns your fantasy into reality by providing exceptional couture bridal fashion and impeccable design at affordable prices.

6. The last thing you need for your special event is a late delivery of a crucial item (like a wedding dress or essential party supplies).

7. JJsHouse prides itself on exceptional customer service, high quality and affordable prices.

8. We use trusted payment processing systems, integrate VeriSign’s globally recognized payment technology, and accept credit card, debit card, wire transfer, Western Union, and PayPal payments.

9. From bridal gowns to evening dresses, you deserve to look your most fabulous during your big event.

10. Get the best items for your event without breaking your budget at JJsHouse.

11. JJsHouse offers a secure and safe shopping environment for all customers.

JJ's House Customer Insights

1. Poorly quality, dress did not look the same as website images, sizing does not match size chart, you have to pay for shipping to return unsatisfactory items as well as a restocking fee.

2. And it comes in so many colors! I am really impressed with this online shop, and would give 10 stars if I could.Super efficient and easy to navigate! Ordering a dress for my bestfriends wedding and the process has been super easy.

3. However we placed and order for 3 dresses 2 are perfect and look stunning the on the 3rd they have totally messed up the sizing and have made it 2 inches too big in the waist, even their own photos show this.

4. They have just about anything you are looking for! Highly recommend! Update: As much as I loved the app, there has been a super strange issue with payment info and I'm VERY disappointed that it's near impossible to place orders anymore.

5. The fees paid are non refundable but it is a small price to pay to ensure you order the correct size!Please all be really careful with their alteration service.

6. Intentionally misleading information.Love that you make the dresses to fit our bodies with a large selection of styles and great prices.

7. Super sad ☹️Great app, I've ordered many try on items to figure out sizing for my wedding party.

8. It's hard to visualize what various dresses might look to order without seeing what a full example.Scam. Do not buy from this company.

9. And prices are awesomely reasonable too! 3/29/22- Update: One of my daughters is adament about her dislike of dresses.

10. I had a dress made by you several years ago and it fit perfectly!The First dress that I bought was for my wedding.

11. Now my son is getting married and I found the perfect dress for his wedding.

Steps to Troubleshoot & Fix JJ's House Issues

1. Fix JJ's House Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JJ's House: Restarting the app will resolve most errors.
  2. Update the JJ's House App. Here is how:
    1. On Android goto PlayStore » Search for "JJ's House" » Open JJ's House:Wedding&Formal Wear » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JJ's House » click "UPDATE".
  3. Clear JJ's House:Wedding&Formal Wear app cache: Clearing cached data will force your app to retrieve the latest data directly from JJ's House servers.
    1. On Android, goto Settings » Apps » Select "JJ's House:Wedding&Formal Wear" » click Storage » click "Clear Cache".
  4. Check JJ's House app permissions. If any of these permissions required to use your device's features are disenabled, JJ's House might not work.
  5. Uninstall and reinstall JJ's House. If nothing else has worked, completely uninstall JJ's House then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JJ's House not working


2. Fix JJ's House Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JJ's House be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JJ's House not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JJ's House may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hey I need to delete this account ai have with JJsHouse, I don't use it. Please and Thank You!

    — by Kristan Wilson 1 year ago

  • I have no interest in buying a dress and I want to stop receiving emails.

    — by Tiffany Walters 2 years ago

  • I would like to request for my account to be deleted. In the EU, under GDPR I have the right to erasure whereby I request that all my data be deleted from your website. The reasons for this is the spam emails I have been receiving, with no option to opt out or unsubscribe. My account is under the email leahvollam16@redacted. Non-compliance with GDPR can result in a fine of 4% of annual turnover. I request that you delete all my data and remove me from mailing lists.

    — by Leah Vollam 2 years ago

  • Because I'm not using the account for anything else, I don't need it no more. Also, the emails I'm getting are just in my way and I don't need because they are spamming my email.

    — by Brighton Mikano-Kiye 2 years ago