Published by AE Software Ltd. on Mar 12, 2024

Report an issue with Tubio.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Tubio - Cast Web Videos to TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AE Software Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Tubio - Cast Web Videos to TV image 1 contact Tubio - Cast Web Videos to TV image 2

Tubio Customer Insights

1. When I said, "no play button", I meant there was not one there, not, "I need a special play button" But Thank You for the quick response.I have a Samsung a12 and couldn't find a single app to stream from my phone with atleast in good quality and with this app (and tubio receiver on roku)works great and it's absolutely freeHi good day Please develop a section play local media file Because it is not good Please make it three icons for Photo, Video and Music It will be great and better Also, when playing a picture, video, or music, you can navigate with the left and right arrows But the current situation is very complicated I hope that I made clear the information that I mean, and the application will be more than wonderful Also add cast chromecast, UPn/Delna Also add Tik Tok ThanksSamsung Galaxy Note 3.

2. What the heck?? This app worked fine (aside from the annoying part where it wouldn't auto play the next video, you'd have to open the app to change it) to cast YouTube onto my TV for a couple days, but now it won't stop playing ads every 3 seconds.

3. I don't know what resolution is casting but 1080p looks pretty good on my 1080p TV.Love this one! Works really well! Only thing is sometimes it can't find my TV when scanning! For most of the time it truly works for us!Great ap but needs improvements.

4. After scrolling through pages and pages of forum questions, I finally found a user who recommended this app and it works amazingly! I was ready to trash my Chromecast and switch to an Amazon device, but this app has given it a new life!I thought it was going to be wonderful.

5. 5.4.3.2.1. They stay stuck on 5 and keep playing unless you close the appMy Chromecast Mk 1 kept stuttering and being super annoying, to the point it would render videos completely unwatchable.

6. I find the First cast doesn't show the video just the audio.

7. It does hiccup from time to time, requiring a relaunch to find my Chromecast again.

8. Can cast the video and shut my phone off save the battery.

9. Youtube streams seem slower than when playing directly on a browser so it takes a few seconds to buffer.

10. I then delete the task from my task list and recast it to the TV and it works fine.

11. For those who say it often closes/crashes, turn off battery optimization for Tubio in your App settings, and also long-press & lock the app so it stays in active memory.

Steps to Troubleshoot & Fix Tubio Issues

1. Fix Tubio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tubio: Restarting the app will resolve most errors.
  2. Update the Tubio App. Here is how:
    1. On Android goto PlayStore » Search for "Tubio" » Open Tubio - Cast Web Videos to TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tubio » click "UPDATE".
  3. Clear Tubio - Cast Web Videos to TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Tubio servers.
    1. On Android, goto Settings » Apps » Select "Tubio - Cast Web Videos to TV" » click Storage » click "Clear Cache".
  4. Check Tubio app permissions. If any of these permissions required to use your device's features are disenabled, Tubio might not work.
  5. Uninstall and reinstall Tubio. If nothing else has worked, completely uninstall Tubio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tubio not working


2. Fix Tubio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tubio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tubio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tubio may not be able to connect to the Internet when running in the background.

Reported Issues