Published by HireVue

Report an issue with Coach.
Send the customer service your feedback so they can fix your issue asap.



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Chat with our AppContacter AI Support


Why should I report an Issue with Coach?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HireVue to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Coach Customer Insights

Steps to Troubleshoot & Fix Coach Issues

1. Fix Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Coach: Restarting the app will resolve most errors.
  2. Update the Coach App. Here is how:
    1. On Android goto PlayStore » Search for "Coach" » Open Coach » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coach » click "UPDATE".
  3. Clear Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from Coach servers.
    1. On Android, goto Settings » Apps » Select "Coach" » click Storage » click "Clear Cache".
  4. Check Coach app permissions. If any of these permissions required to use your device's features are disenabled, Coach might not work.
  5. Uninstall and reinstall Coach. If nothing else has worked, completely uninstall Coach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Coach not working


2. Fix Coach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Coach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Coach may not be able to connect to the Internet when running in the background.

Reported Issues

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