Published by HID Global

Report an issue with Ecobank Omni Token.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ecobank Omni Token?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HID Global to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ecobank Omni Token Customer Insights

1. This bank no be good bank at all,I have there old fashion before and the app stop working and one of their online services to me to remove the app and which i did when i want to install the so call app i was told that the new app can not work with my phone .

2. the worse part of it is there ussd code which i have go sever time into the bank to link my account with mobile up till this i could not transfer except buying airtime.

3. As i am talking to you right now count me out of banking system.Can't even activate it,there is no way to type the letter on activation codeUseless app.

4. But this thing call bank really annouing mr seriously.

5. I needed to make a small money transfer.

Steps to Troubleshoot & Fix Ecobank Omni Token Issues

1. Fix Ecobank Omni Token Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ecobank Omni Token: Restarting the app will resolve most errors.
  2. Update the Ecobank Omni Token App. Here is how:
    1. On Android goto PlayStore » Search for "Ecobank Omni Token" » Open Ecobank Omni Token » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ecobank Omni Token » click "UPDATE".
  3. Clear Ecobank Omni Token app cache: Clearing cached data will force your app to retrieve the latest data directly from Ecobank Omni Token servers.
    1. On Android, goto Settings » Apps » Select "Ecobank Omni Token" » click Storage » click "Clear Cache".
  4. Check Ecobank Omni Token app permissions. If any of these permissions required to use your device's features are disenabled, Ecobank Omni Token might not work.
  5. Uninstall and reinstall Ecobank Omni Token. If nothing else has worked, completely uninstall Ecobank Omni Token then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ecobank Omni Token not working


2. Fix Ecobank Omni Token Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ecobank Omni Token be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ecobank Omni Token not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ecobank Omni Token may not be able to connect to the Internet when running in the background.

Reported Issues