Contact Yes.Fit Customer Service

Why should I report an Issue with Yes.Fit?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yes.Fit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The visuals (photos and maps) they show you while you are working on a race are a nice feature that other virtual races don't have, so it's a great bonus! The rewards for doing the races are amazing and of the highest quality.

2. I used to be able to go to the rewards section after I started a race and buy a shirt or medal separately from the "race purchase." Now I have no cart, no way to adjust my rewards order in paused races except through customer service.

3. I love getting my medal in the mail! The only issue I've been having lately is when I manually enter my miles - I select the date and it makes me enter the time twice.

4. I highly recommend YesFit!I love this app! Between the races, the medals and the superb support group of users, it is keeping me motivated to workout and to go above and beyond on my daily steps.

5. The maps and the races give me the little extra mental boost to keep moving and compete against myself to keep doing better.I love this app.

6. Frustation!! We've uninstalled the app, checked for updates and reinstalled it but nothing solves it.YesFit is amazing! The app is easy to use and gives you the option of either syncing your workouts automatically or entering them manually.

7. Not the end of the world, but kind of a pain.Love the concept and the races, the prizes are great too.

8. Being able to reorder my races help but i found this new feature by accident (communication on updates would be helpful).

9. I am in the VIP so I choose multiple races in que and I just purchase medals as I finish, they no longer let you see the price or allow you to do so.

10. I love the races, motivation and merch.

11. I also have to uninstal and reinstal every other day or it won't stay connected to Samsung health.Recent updates are terrible! It's really unfortunate, I loved this app before this update and would have made many more purchases, but no more.

1. Fix Yes.Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yes.Fit: Restarting the app will resolve most errors.
2. Update the Yes.Fit App. Here is how:
   1. On Android goto PlayStore » Search for "Yes.Fit" » Open Yes.Fit » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yes.Fit » click "UPDATE".
3. Clear Yes.Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from Yes.Fit servers.
   1. On Android, goto Settings » Apps » Select "Yes.Fit" » click Storage » click "Clear Cache".
4. Check Yes.Fit app permissions. If any of these permissions required to use your device's features are disenabled, Yes.Fit might not work.
5. Uninstall and reinstall Yes.Fit. If nothing else has worked, completely uninstall Yes.Fit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yes.Fit not working

2. Fix Yes.Fit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yes.Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yes.Fit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yes.Fit may not be able to connect to the Internet when running in the background.