Contact Photo Vault Customer Service

Why should I report an Issue with Photo Vault - hide & lock file?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Auto Message to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So simple and easy to use.perfect hide file app.

2. You can hide your file easy and it so fast and safeI love this application very much.

3. Great app.Perfect app, free and easy to use.

4. You can hide and backup your files easy.

5. But deletes it.Really easy to use and free.

6. It helps me to protect every private folder on my Android smartphone quickly and easilyThis app is excellent.

7. I tried to use the camera functions, it work perfect.

8. If you would like to keep something for you only, this is great tool to leverageThis is a very good app.

9. Cannot inhide or restore photos to original folder.

10. Thanks.Brilliant app for keeping photos safe and for your eyes privately.

11. You so good.It so fast and simple, really simple.

1. Fix Photo Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Photo Vault: Restarting the app will resolve most errors.
2. Update the Photo Vault App. Here is how:
   1. On Android goto PlayStore » Search for "Photo Vault" » Open Photo Vault - hide & lock file » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Vault » click "UPDATE".
3. Clear Photo Vault - hide & lock file app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Vault servers.
   1. On Android, goto Settings » Apps » Select "Photo Vault - hide & lock file" » click Storage » click "Clear Cache".
4. Check Photo Vault app permissions. If any of these permissions required to use your device's features are disenabled, Photo Vault might not work.
5. Uninstall and reinstall Photo Vault. If nothing else has worked, completely uninstall Photo Vault then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Photo Vault not working

2. Fix Photo Vault Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Photo Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Photo Vault not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Photo Vault may not be able to connect to the Internet when running in the background.