Contact HamSphere 4.0 Customer Service

Why should I report an Issue with HamSphere 4.0 Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RingJoeBing Holdings Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Review has been adjusted accordingly.I like hs4 it's good, and very realistic with propagation etc .. it's kept professional just like real ham radio and there are no idiots on there, every user seems friendly Down side.... The overall experience with hamsphere is great except for price of add-ons and that they are installed per device so if you spend £500 on extras for your PC hs4 radio then the smartphone version can not use them and you need to purchase again for the smartphone... It should be per member not per deviceThis would be an interesting app for learning amateur protocols and to get experience but the terrible user interface and lack of customisable options make it more like a video game pretending to be a serious app.

2. anyone having trouble email the support email under developer contact info and I'm sure they will sort this.This is a 30 DAY TRIAL! yet nothing is mentioned anywhere in the app, ALL the plugins will stop working at the end of the trial, so for instance if you purchase a roratable antenna in the first 30 days you will not be able use it after the trial ends unless you purchase the plugin that originally comes with the app, so DON'T purchase anything unless you understand this, after 7 years I have many plugins on Windows but are all non transferable to the mobile app, WHY? £££££££££££££ that's why!Worse customer service I've dealt with in some time.

3. Fix the settings, call sign, region, updates/alterations and account delete without the need to raise a ticket .I had problems creating an account both online and on app as it didn't recognise my m7 callsign as a UK one but now all sorted as a member on a Facebook group got in touch with administrator who sorted this for and created my account so call sign now recognised.

4. Addendum 09/19: After submitting a request for consideration, the particular antenna loss situation has been rectified and a more forward disclosure of purchase conditions has been initiated.

5. Hamsphere four is a very good system to use is a good addition to any equipment if you already have any, and works great as an alternative in areas where you may not be able to put up an antenna for actual equipment.

6. I apparently would have to purchase two additional plugins to get my antenna back and then continuously see a host of crippling ads to bait for more purchases.

7. Purchased a good antenna when first installed as everything shown was functional.

8. Totally out of line as I never saw this state of affairs disclosed at time of antenna purchase.

9. Apparently it was a trial so all plugins are now non functional and it would cost close to $100 or so to get it working again as it was installed.

10. I still do think that commensurate plug in privileges should be extended to registered desktop users along with already purchased equatable plugins.

11. Apparently no credit or privileges given to purchasers of desktop version (good work there and fair).Licensed ham.

1. Fix HamSphere 4.0 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HamSphere 4.0: Restarting the app will resolve most errors.
2. Update the HamSphere 4.0 App. Here is how:
   1. On Android goto PlayStore » Search for "HamSphere 4.0" » Open HamSphere 4.0 Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HamSphere 4.0 » click "UPDATE".
3. Clear HamSphere 4.0 Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from HamSphere 4.0 servers.
   1. On Android, goto Settings » Apps » Select "HamSphere 4.0 Mobile" » click Storage » click "Clear Cache".
4. Check HamSphere 4.0 app permissions. If any of these permissions required to use your device's features are disenabled, HamSphere 4.0 might not work.
5. Uninstall and reinstall HamSphere 4.0. If nothing else has worked, completely uninstall HamSphere 4.0 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HamSphere 4.0 not working

2. Fix HamSphere 4.0 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HamSphere 4.0 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HamSphere 4.0 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HamSphere 4.0 may not be able to connect to the Internet when running in the background.