Published by Google LLC

Report an issue with Google BrailleBack.
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Why should I report an Issue with Google BrailleBack?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Google BrailleBack Customer Insights

1. as of this release, Braille users remain second-class citizens, and that's not where we want to be.The app hasn’t been updated in a long while, and doesn’t support the latest braille displays.

2. Full robust navigation features, integration into accessibility sweet, gboard, and other Google products, and complete Modern Hardware support are expected, but not delivered.

3. We can you's us the net also ,we paind the information esliy , braille is the good way to get one and other to share the feelings one to all and good communication method.

4. This app needs to be updated in order to support Modern Display such as the aph chameleon 20I am not having the stability issues others reported, and I get along with this somewhat better than I do with brltty.

5. This is reason for the 1 star and the reason for uninstalling the app.This is good app for blind please give a good english speaking person to communicate the good way, so this is easy to talk the others and we know that once it repeet the Name and number with louder.

6. I installed this app, and I changed the keyboard setting to the braillebacl typing and restarted the phone as it said to do, and the braille keyboard did not show up.

7. Other than that, keep up the great work!Other than typing, braille input leaves much to be desired.

8. As of now, my review is what it is unless they improve.This app has no support for any modern displays and has not been updated in over a year.

9. Considering that this app has over 100,000 downloads, it is time for it to step up and become a full Braille solution for Android.

10. No other mainstream OS has such a primitive interface.it drains the battery out of your phone, and you can only connect your bill display to your phone.

11. A built-in Braille keyboard that you can use by going into voiceover settings.

Steps to Troubleshoot & Fix Google BrailleBack Issues

1. Fix Google BrailleBack Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google BrailleBack: Restarting the app will resolve most errors.
  2. Update the Google BrailleBack App. Here is how:
    1. On Android goto PlayStore » Search for "Google BrailleBack" » Open Google BrailleBack » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google BrailleBack » click "UPDATE".
  3. Clear Google BrailleBack app cache: Clearing cached data will force your app to retrieve the latest data directly from Google BrailleBack servers.
    1. On Android, goto Settings » Apps » Select "Google BrailleBack" » click Storage » click "Clear Cache".
  4. Check Google BrailleBack app permissions. If any of these permissions required to use your device's features are disenabled, Google BrailleBack might not work.
  5. Uninstall and reinstall Google BrailleBack. If nothing else has worked, completely uninstall Google BrailleBack then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google BrailleBack not working


2. Fix Google BrailleBack Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google BrailleBack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google BrailleBack not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google BrailleBack may not be able to connect to the Internet when running in the background.

Reported Issues