Contact Chrome Remote Desktop Customer Service

Why should I report an Issue with Chrome Remote Desktop?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Securely access your computers from your Android device. • On your Android device, open the app and tap on any of your online computers to connect.

2. For information about privacy, please see the Google Privacy Policy ( ) and the Chrome Privacy Policy ( ).

1. I was hoping an update would have been put out to fix this by now but nope.For everyone having issues try remove and install again it will be the new web version but the latest version fixed some issues, first you will see a menu on top change the touch input to trackpad mode and get the mouse pointer back, then got to the 3 little dots and get the slide out menu and uncheck the "scale to fit" option and this will be more like the old more stable app, and you also have a keyboard option now on the top menu.

2. You took an app that, while it has some issues, worked without too much hassle and provided a really easy way to access my computer remotely and forced us into using a buggy web app that doesn't work so hard that it crashes the browser it runs in.

3. What would have been quick and easy to help out my older relatives with their computer issues remotely now becomes a nightmare to do.They thought now that we've got this amazing product that works how about if we make it bad and laggy.

4. But now when I connect to the remote desktop, the app no longer allows me to change the orientation of my phone and get a horizontal full screen.

5. Being able to upload and download files is nice at least.May 23, 2023 - So they finally made a huge quality of life improvement by giving the keyboard a permanent spot on the main screen.

6. Have to go in settings and change it to display one monitor, and even that doesn't always work.

7. Among a flurry of new complicated features and options I just wanted to get to the basic functionality that it used to have and I couldn't get it to work or remotely control whatsoever.

8. The session options actually screws up your actual computer screen by shrinking or rotating it, instead of rotating it on the phone only.

9. And when it does work, it only allows control but doesn't actually mirror the displays of the host machine.

10. I wish I could give this 0 stars.Can't display all monitors with a dual monitor setup, only a black screen.

11. But really, you change the controls and the viewports and make it 20 times slower to type text and make it impossible to see the desktop you are viewing.

1. Fix Chrome Remote Desktop Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chrome Remote Desktop: Restarting the app will resolve most errors.
2. Update the Chrome Remote Desktop App. Here is how:
   1. On Android goto PlayStore » Search for "Chrome Remote Desktop" » Open Chrome Remote Desktop » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chrome Remote Desktop » click "UPDATE".
3. Clear Chrome Remote Desktop app cache: Clearing cached data will force your app to retrieve the latest data directly from Chrome Remote Desktop servers.
   1. On Android, goto Settings » Apps » Select "Chrome Remote Desktop" » click Storage » click "Clear Cache".
4. Check Chrome Remote Desktop app permissions. If any of these permissions required to use your device's features are disenabled, Chrome Remote Desktop might not work.
5. Uninstall and reinstall Chrome Remote Desktop. If nothing else has worked, completely uninstall Chrome Remote Desktop then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chrome Remote Desktop not working

2. Fix Chrome Remote Desktop Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chrome Remote Desktop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chrome Remote Desktop not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chrome Remote Desktop may not be able to connect to the Internet when running in the background.