Contact Android TV Remote Control Customer Service

Why should I report an Issue with Android TV Remote Control?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app would be so much better if it could have more features like that!! Update: The app stopped working for me all together a few months ago.Seems to work well enough, easier than using the remote as a keyboard.

2. Hopefully they can work out the bugs because I hear most people end up losing their remote that comes with their Chromecast.Doesn't work anymore.

3. This app is a last resort if my batteries die in the remote.It used to work great with both my Chromecast with Google tv but not any more.

4. It starts to "flicker" I'm not sure what is happening but if I stream other stuff to my Chromecast that is not available to select on as an app on the actual Chromecast then it will flicker and not connect at all.

5. I've been using this for years to control multiple Shield TVs and while it's always been somewhat frustrating in some UI decisions it has at least worked.

6. Looks a bit basic but fortunately no ads.Didn't have the voice remote for my Sony Bravia, so found this app so I could control the TV with my voice.

7. First, you might not see your Android TV on the list to connect to, and when you go to press on one it's likely that the list keeps moving so you'll probably connect to the wrong tv.

8. Seems like a software wait is running way too long.It at least connects and you can use your phone as the remote, but it has problems.

9. So I like the app I just wish the developers would help more with troubleshooting.When opening the app after a previously connected TV has been shut off, the app just tries to connect.

10. I don't know what changed, because this app hasn't been updated in nearly four years, but it no longer can reliably connect to my devices.

11. I've been using the remote without any issue.

1. Fix Android TV Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Android TV Remote Control: Restarting the app will resolve most errors.
2. Update the Android TV Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "Android TV Remote Control" » Open Android TV Remote Control » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Android TV Remote Control » click "UPDATE".
3. Clear Android TV Remote Control app cache: Clearing cached data will force your app to retrieve the latest data directly from Android TV Remote Control servers.
   1. On Android, goto Settings » Apps » Select "Android TV Remote Control" » click Storage » click "Clear Cache".
4. Check Android TV Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, Android TV Remote Control might not work.
5. Uninstall and reinstall Android TV Remote Control. If nothing else has worked, completely uninstall Android TV Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Android TV Remote Control not working

2. Fix Android TV Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Android TV Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Android TV Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Android TV Remote Control may not be able to connect to the Internet when running in the background.