Contact Gallery Customer Service

Why should I report an Issue with Gallery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It also doesn't work for anything online (albums, etc), but that's a good thing in my opinion (and the whole purpose of this app).Lacks five essential features, in my opinion: - sort options; - view options; - search feature; - straightening feature (currently limited to 90 degree rotations only); and - the ability to zoom during the editing process.** **The ability to zoom in on a photo when trying different filter is crucial when editing photos on a mobile device.

2. This app has access to all media and files on my device as well as my SD card but it doesn't automatically make folders or even back up new photo files that have been downloaded or even restored via the Google Photos app.

3. You spy on us in Photos.Two issues: first, if you open files from another file manager, you can't swipe through images in the same folder like in other apps.

4. I get that I'll never get that option in Google Photos (which I also have installed), but this app is called Gallery; give me the option to have the standard gallery view.

5. The user can't determine the full effect a filter on the small screen of a mobile device with the ability to zoom in on the image.There is no way to exclude particular folders from showing up in the app.

6. I get Google wants to make things easy by backing everything thing up, but I don't want everything in my Google Photos account.

7. 👌👏Faster and quicker than the normal Photos app from Google, but there are two downsides I see thus far: 1) you cannot multi-select by dragging your finger over the photos.

8. That's the killer, but the other missing feature is to take a camera pic right in to the active folder.It's a really great gallery app, and i enjoy using it.

9. In order to do that, you have to open the gallery app and pick from a list of folders containing images.

10. Serious users don't want to jump between apps to edit photos.

11. Or you can't move a photo from one album to another when you're viewing the photo...you have to be in the gallery view and then long press to be able to do that.

1. Fix Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gallery: Restarting the app will resolve most errors.
2. Update the Gallery App. Here is how:
   1. On Android goto PlayStore » Search for "Gallery" » Open Gallery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery » click "UPDATE".
3. Clear Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery servers.
   1. On Android, goto Settings » Apps » Select "Gallery" » click Storage » click "Clear Cache".
4. Check Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Gallery might not work.
5. Uninstall and reinstall Gallery. If nothing else has worked, completely uninstall Gallery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gallery not working

2. Fix Gallery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gallery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gallery may not be able to connect to the Internet when running in the background.