Contact Motion Stills Customer Service

Why should I report an Issue with Motion Stills?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Research at Google to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Motion Stills is an app from Google Research that lets you capture short videos and transform them into beautiful cinemagraphs or sweeping cinematic pans using our advanced stabilization and rendering technology.

2. Create looping GIFs or combine clips into movies that you can share with your friends! • Capture a short 3s clip with a simple tap or condense up to a minute of video into an easy-to-watch clip using the Fast Forward mode. • Share your Motion Stills as looping GIFs or videos directly with your friends. • Create movies by combining clips with a simple swipe to the right. • Browse your recorded clips in a stream, or flip through them one-by-one and watch them auto-play.

1. The audio output of the video gets lagged 🙄.. And the videos i shot are only saved inside the app itself,.. These are the only things that annoy me... Rest everything are just fine.. Get some improvements 🤗AR Mode crashes instantly, I don't really get the point of the app as any clip I take is only a few seconds long, don't really need stabilisation for that length of time, any stock camera has stabilisation anyway.

2. Or that the auto mini gifs my camera takes clogs up the video library in the app, which is only viewable in the giant icons that only fit 2 at a time on screen, leaving me scrolling forever to find anything.

3. And please add any option of changing the camera focusing on the screen, also it would be perfect if you added list of video resolutions selection in your app settings.

4. Alternatively, just the ability to take a photo separate to the motion clip but within the same app would prevent having to switch to my phone's own camera app to get some regular photos.

5. When in AR mode it shows it is filming but then as soon as I stop the video absolutely nothinf happens and I can't find the content anywhere.

6. Ugh.This app is so cool with hyperlapses, but it only needs to increase the recording time for the "fast forward" video to be more than one minute.

7. Maybe it used to be good?This is a fantastic app with brilliant stabilization, but I really wish that it had a mode where you can take a video/make a GIF where only part of the video moves.

8. You get higher quality stabilised video and more options (speed, sound on, reverse, number of loops and gif exports).

9. UI and the occasional export bug still needs some work.The app works fine... But i does find sound lagging while recording.

10. However i would love an option to capture still photos from the clips or automatically take a still photo at the same time as the clip.

11. This is abandon-ware and a poor attempt to keep up with the competition.I really like the app so far! It works much better and plays smoother than camera mx liveshot.

1. Fix Motion Stills Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Motion Stills: Restarting the app will resolve most errors.
2. Update the Motion Stills App. Here is how:
   1. On Android goto PlayStore » Search for "Motion Stills" » Open Motion Stills » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Motion Stills » click "UPDATE".
3. Clear Motion Stills app cache: Clearing cached data will force your app to retrieve the latest data directly from Motion Stills servers.
   1. On Android, goto Settings » Apps » Select "Motion Stills" » click Storage » click "Clear Cache".
4. Check Motion Stills app permissions. If any of these permissions required to use your device's features are disenabled, Motion Stills might not work.
5. Uninstall and reinstall Motion Stills. If nothing else has worked, completely uninstall Motion Stills then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Motion Stills not working

2. Fix Motion Stills Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Motion Stills be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Motion Stills not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Motion Stills may not be able to connect to the Internet when running in the background.