Published by Google LLC on Oct 1, 2024

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Why should I report an Issue with Google Gemini?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Google Gemini Customer Insights

1. If it didn't require swapping, it might be nice to be able to use to test it out, but I'm not going to switch every time and agree to the terms every time.While interesting technology and it's nice that it can answer general questions much better than Google assistant, the lack of tailored responses is felt very quickly.

2. It was cool whe I first started using it, but the main thing I depended on with the Google Assistant is being able to start, stop, skip, and like songs on Spotify.

3. It can easily do Navigation, Web Query's, and has Spotify Integration.As a generative AI app, this really should not require swapping with Google Assistant as they share almost no feature set currently.

4. Okay? As I tried to use it more and more it does well at some things like identifying what I am listening to or watching, but then it also can't change the brightness of my smart lights when asked, I don't trust it with alarms, every single inquiry automatically pulls you into their app instead of just answering a simple question like what time is it from the overlay view.

5. Pretty basic problem....— — — Secondly, I cannot access the Google assistant Open memory option.

6. Gemini is planned to eventually replace Assistant, but in its current form it will reduce your ability to interact with your phone as well as any smart devices.

7. needs to be hands-free.I'm sure all of the generative AI things this can do are cool, however, it lacks a ton of basic functionality that assistant has.

8. Basically, it's a beta.Off to a great start but it needs to be more capable than assistant to replace assistant.

9. I'll wait until more features that I find useful are added to try it again.When and say the YouTube app, and I say hey Google increase volume 10 percent.

10. Frustrating when you're trying to have a natural dialogue with AI.I have been spending some time with gemini advanced after receiving a free trial.

11. For now, I'll stick with the Google Assistant.

Steps to Troubleshoot & Fix Google Gemini Issues

1. Fix Google Gemini Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Google Gemini: Restarting the app will resolve most errors.
  2. Update the Google Gemini App. Here is how:
    1. On Android goto PlayStore » Search for "Google Gemini" » Open Google Gemini » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Gemini » click "UPDATE".
  3. Clear Google Gemini app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Gemini servers.
    1. On Android, goto Settings » Apps » Select "Google Gemini" » click Storage » click "Clear Cache".
  4. Check Google Gemini app permissions. If any of these permissions required to use your device's features are disenabled, Google Gemini might not work.
  5. Uninstall and reinstall Google Gemini. If nothing else has worked, completely uninstall Google Gemini then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Google Gemini not working


2. Fix Google Gemini Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Google Gemini be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Google Gemini not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Google Gemini may not be able to connect to the Internet when running in the background.

Reported Issues