Contact Diagnostic Tool Customer Service

Why should I report an Issue with Diagnostic Tool?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nidec Control Techniques to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. How in the heck is that supposed to help?😂😂😂 Terrible, Terrible, Terrible...Unidrive SP model HF 29 TO 31 falut code remedy not available.

2. Can not get passed the language selection as it keeps trying to load it.

3. Error code displayed on drive is not listed in the app.

4. Waited 30 minutes and still spinningTerrible.

1. Fix Diagnostic Tool Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diagnostic Tool: Restarting the app will resolve most errors.
2. Update the Diagnostic Tool App. Here is how:
   1. On Android goto PlayStore » Search for "Diagnostic Tool" » Open Diagnostic Tool » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diagnostic Tool » click "UPDATE".
3. Clear Diagnostic Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from Diagnostic Tool servers.
   1. On Android, goto Settings » Apps » Select "Diagnostic Tool" » click Storage » click "Clear Cache".
4. Check Diagnostic Tool app permissions. If any of these permissions required to use your device's features are disenabled, Diagnostic Tool might not work.
5. Uninstall and reinstall Diagnostic Tool. If nothing else has worked, completely uninstall Diagnostic Tool then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diagnostic Tool not working

2. Fix Diagnostic Tool Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diagnostic Tool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diagnostic Tool not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diagnostic Tool may not be able to connect to the Internet when running in the background.