Contact Document scanner Customer Service

Why should I report an Issue with Document scanner - PDF & Word?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GBSoftware.BIZ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please provide scan through photos already saved in galley not only camera and sometimes server not working fine its somewhat disappointment but I like it very muchSo I will have to pay for each 100 or 1000 Copies I want to scan, and still make use of internet, hmmmm not good at all, why not make the payment once and for all and offline too if possible.Managed to extract text perfectly for my more neatly written comments, partly failed for more messy ones.

2. however, there are many ads (which i can understand) but on top of that they ask you to pay after using the function less than 5 times, otherwise you cant use it.completely useless! this app description says that it will take a photo of handwritten text and transcribe to typed text, but that is not my experience.

3. On a second attempt, it asked me again to either pay or watch an ad again = > uninstall.Probably the finest handwriting to text OCR application in existence on any platform.

4. Text Scanner [OCR] by Peace is almost as accurate and its basic functions are free.works very well.

5. Supposed to convert handwritten text to editable text.

6. After watching a long 20 seconds video ad, the app was unable to produce any text.

7. the app only took a photo and did not export any of the text.

8. most of my handwritten text was accurately converted.

9. This program is freakishly accurate even on my scrawling chicken scratch.

10. uninstalled!Honestly, when I see 2•4 as the rating I was discouraged, but something keep telling me to give it a trial, and I did.

11. Kudos to the developers.Wonderful app I used many apps but accuracy in this is unmatchable.

1. Fix Document scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Document scanner: Restarting the app will resolve most errors.
2. Update the Document scanner App. Here is how:
   1. On Android goto PlayStore » Search for "Document scanner" » Open Document scanner - PDF & Word » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Document scanner » click "UPDATE".
3. Clear Document scanner - PDF & Word app cache: Clearing cached data will force your app to retrieve the latest data directly from Document scanner servers.
   1. On Android, goto Settings » Apps » Select "Document scanner - PDF & Word" » click Storage » click "Clear Cache".
4. Check Document scanner app permissions. If any of these permissions required to use your device's features are disenabled, Document scanner might not work.
5. Uninstall and reinstall Document scanner. If nothing else has worked, completely uninstall Document scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Document scanner not working

2. Fix Document scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Document scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Document scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Document scanner may not be able to connect to the Internet when running in the background.