Published by Başarı 7/24

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Why should I report an Issue with Document Converter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Başarı 7/24 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Document Converter Customer Insights

1. am not sure how to rate it but the bottom line is that i didnt get what i was looking for..It's a nice app but the problem is they won't allow you to convert more than 3 documents a day, they only tell you to watch a video but there's no videos always no wonder why they made it like that.It doesn't work! I tried converting from pdf to ppt but it kept saying network error when I have a very strong network connectionusing this app as converter I personally experienced it as great and best than previously used apps and it is easy to use.

2. This app is good in starting but,Now I'm hate this app.Love it, good job, easy to use, efficient and has all types of conversions 👍it's useless.. No data reflects once the pdf is converted into word file.

3. In all, a very great tool for office users.I haven't used all the conversions yet but what I have used, works extremely well.

4. thanks for the developer also we'll look forward 4better productionIt take lot of time to convert & Many Times shown conversion Failed.

5. The only limitation is the number of conversions is too small before the video streaming.

6. If you can't tell, I like this app.the app works but it has converted my document with an unfamiliar wording and language.

7. Lots of ads but the document conversions are well worth the ad-time.

8. I hope you all don't try to radically change your money-making strategy like with other apps that end up dying off.

9. Thanks.A very nice application, user friendly and efficient.

10. At least increase it to five conversions.

11. Conversions from pdf to xxl are clean without garbled.

Steps to Troubleshoot & Fix Document Converter Issues

1. Fix Document Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Document Converter: Restarting the app will resolve most errors.
  2. Update the Document Converter App. Here is how:
    1. On Android goto PlayStore » Search for "Document Converter" » Open Document Converter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Document Converter » click "UPDATE".
  3. Clear Document Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Document Converter servers.
    1. On Android, goto Settings » Apps » Select "Document Converter" » click Storage » click "Clear Cache".
  4. Check Document Converter app permissions. If any of these permissions required to use your device's features are disenabled, Document Converter might not work.
  5. Uninstall and reinstall Document Converter. If nothing else has worked, completely uninstall Document Converter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Document Converter not working


2. Fix Document Converter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Document Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Document Converter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Document Converter may not be able to connect to the Internet when running in the background.

Reported Issues