Contact Agapé Customer Service

Why should I report an Issue with Agapé: Feel Close When Apart?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Agapé to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also as a suggestion maybe a music category, I feel music is really important and it would flow well.It's an extremely bare bones app (for free members) that can become worth it for if you're premium, however the minimum contract for a subscription is 1 year.

2. After 5 days of using the free plan, the questions become extremely simple and redundant, but skipping a question is oddly only a feature for premium.

3. Unless a major sale happens to make premium worth it.My partner and I have been using the app for a little over a month and it has been amazing! We're long distance and it's been such a helpful tool to help us connect and grow closer.

4. I can also see it being really great for non-distanced couples too! Only downside is the price for premium is pretty steep, but the free stuff has been fantastic so far.A wonderful app, even the free version.

5. Not a bad app and a great concept, but it frequently suggests questions to "better help us personalize the app" and then the questions are premium, so you have to choose the one that isn't.

6. However, it does feel a bit disingenuous for the cheaper monthly option to be hidden from the premium membership pricing options.

7. For example, I prefer to be prompted with more relationship focused questions so I wanted to remove the 'music' and 'movies' category.

8. Because of this, the average person is going to assume that their cheapest option is 50$ to commit to a full year.My long distance boyfriend and I use this often.

9. You have to navigate to the feature request page, and find the specific post that requests a monthly payment option.

10. Just a thought.PROS: Agape is a nice app with thought-provoking questions and an easy-to-navigate menu.

11. The whole app is designed to push you to pay for a yearly subscription or delete it completely.I liked this app a lot until the new multiple connections feature.

1. Fix Agapé Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Agapé: Restarting the app will resolve most errors.
2. Update the Agapé App. Here is how:
   1. On Android goto PlayStore » Search for "Agapé" » Open Agapé: Feel Close When Apart » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Agapé » click "UPDATE".
3. Clear Agapé: Feel Close When Apart app cache: Clearing cached data will force your app to retrieve the latest data directly from Agapé servers.
   1. On Android, goto Settings » Apps » Select "Agapé: Feel Close When Apart" » click Storage » click "Clear Cache".
4. Check Agapé app permissions. If any of these permissions required to use your device's features are disenabled, Agapé might not work.
5. Uninstall and reinstall Agapé. If nothing else has worked, completely uninstall Agapé then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Agapé not working

2. Fix Agapé Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Agapé be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Agapé not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Agapé may not be able to connect to the Internet when running in the background.