Contact HowWeFeel Customer Service

Why should I report an Issue with HowWeFeel: The How We Feel Project?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The How We Feel Project, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Two thumbs up! Have recommended to friends!I think this is a great app and really fun and easy to use, I also believe that having a version of it for everyday average life use could help monitor how people feel and maybe predict things such as a pandemic before it happens, it can also pinpoint what areas of states are getting more cases of a new strand of something and etc.

2. Been using since March but now I'm deleting.Turns every morning at the time you tell it that you awaken, and stays open until you answer the questions, or exit it.

3. I don't want to go so far as say I love the app, because we all know why it's been designed, but I'm glad that we have another way of trying to track the COVID-19 virus, at least until contact tracing is readily available.Easy to use but I would like to see aggregations of the responses.

4. It asks great questions and gives easy to read and understand results.

5. Count of number of cases in the county is accurate, compared to other sources.I love inputting info and answering the questions.

6. More use to data collectors that any kind of help for an individual.(From a visual+ux designer) — Incredibly easy user experience.

7. So in other words, I think having another version of this app for everyday life and not specifically covid19 would also be really cool.The app is so slow to check in.

8. The app has worked great, has not crashed, is easy to use and it only takes a minute or two to complete.

9. I also feel like I am helping someone whenever I check in because of the meals that are provided to the hungry every time a person checks in with the app.

10. (How many people feel they were exposed, etc.) Also the counts at the end must be of check ins.

11. The only thing I'd like to see—since the data is being sent to the CDC—is the most up-to-date measures the CDC is taking specifically in regards to the app.

1. Fix HowWeFeel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HowWeFeel: Restarting the app will resolve most errors.
2. Update the HowWeFeel App. Here is how:
   1. On Android goto PlayStore » Search for "HowWeFeel" » Open HowWeFeel: The How We Feel Project » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HowWeFeel » click "UPDATE".
3. Clear HowWeFeel: The How We Feel Project app cache: Clearing cached data will force your app to retrieve the latest data directly from HowWeFeel servers.
   1. On Android, goto Settings » Apps » Select "HowWeFeel: The How We Feel Project" » click Storage » click "Clear Cache".
4. Check HowWeFeel app permissions. If any of these permissions required to use your device's features are disenabled, HowWeFeel might not work.
5. Uninstall and reinstall HowWeFeel. If nothing else has worked, completely uninstall HowWeFeel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HowWeFeel not working

2. Fix HowWeFeel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HowWeFeel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HowWeFeel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HowWeFeel may not be able to connect to the Internet when running in the background.