Contact LOGIQ Remote Customer Service

Why should I report an Issue with LOGIQ Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of General Electric Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. LOGIQ Remote replicates a subset of user interface controls of compatible LOGIQ ultrasound systems, enabling approved care providers to remotely control the ultrasound system.

2. LOGIQ Remote requires a General Electric License to enable the connection between the App and the compatible LOGIQ ultrasound system.

3. LOGIQ Remote requires Bluetooth connectivity.

1. Fix LOGIQ Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LOGIQ Remote: Restarting the app will resolve most errors.
2. Update the LOGIQ Remote App. Here is how:
   1. On Android goto PlayStore » Search for "LOGIQ Remote" » Open LOGIQ Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LOGIQ Remote » click "UPDATE".
3. Clear LOGIQ Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from LOGIQ Remote servers.
   1. On Android, goto Settings » Apps » Select "LOGIQ Remote" » click Storage » click "Clear Cache".
4. Check LOGIQ Remote app permissions. If any of these permissions required to use your device's features are disenabled, LOGIQ Remote might not work.
5. Uninstall and reinstall LOGIQ Remote. If nothing else has worked, completely uninstall LOGIQ Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LOGIQ Remote not working

2. Fix LOGIQ Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LOGIQ Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LOGIQ Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LOGIQ Remote may not be able to connect to the Internet when running in the background.