Published by Branded Apps by MINDBODY on Aug 9, 2024

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Why should I report an Issue with Body & Pole?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Branded Apps by MINDBODY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Body & Pole

1. From this App you can view class schedules, sign-up for classes, buy class packages, as well as view studio’s location and contact information.

2. Download the Body & Pole App today to plan and schedule your classes!

3. Optimize your time and maximize the convenience of signing up for classes from your phone! Download this App today!

Body & Pole Customer Insights

1. The app also has trouble syncing with bookings made online, making it hard to track courses I am signed up for.

2. However, when I have tried to book a class in the app, it shows up as having nothing in the 'Book' tab despite all classes being available online.

3. I am on an Android phone but did not have any problems until last week - will change rating if this is resolved!Fantastic.

4. Until recently, I would've ranked this app 5 stars due to ease of use.

5. It just made sense.

Steps to Troubleshoot & Fix Body & Pole Issues

1. Fix Body & Pole Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Body & Pole: Restarting the app will resolve most errors.
  2. Update the Body & Pole App. Here is how:
    1. On Android goto PlayStore » Search for "Body & Pole" » Open Body & Pole » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Body & Pole » click "UPDATE".
  3. Clear Body & Pole app cache: Clearing cached data will force your app to retrieve the latest data directly from Body & Pole servers.
    1. On Android, goto Settings » Apps » Select "Body & Pole" » click Storage » click "Clear Cache".
  4. Check Body & Pole app permissions. If any of these permissions required to use your device's features are disenabled, Body & Pole might not work.
  5. Uninstall and reinstall Body & Pole. If nothing else has worked, completely uninstall Body & Pole then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Body & Pole not working


2. Fix Body & Pole Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Body & Pole be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Body & Pole not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Body & Pole may not be able to connect to the Internet when running in the background.

Reported Issues