Published by PhotoSo

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Why should I report an Issue with Files Delete?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PhotoSo to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Files Delete Customer Insights

1. I love it â€đŸ‡°đŸ‡ȘI was expecting a lot from this app, surely it is not effective,I used it to delete my thumbnail but it failed,above it,it can not delet an item like mass videos,it didn't work on my phone .Amazing! After a web search and multple apps, I finally manage to delete my read-only files.

2. To add to that, it doesn't occupy a lot of space, and that is handy considering the people that have to download this usually don't have enough space.This app is so easy to use and very handy.

3. I had over 500 songs and deleting them one by one was difficult , with this app , I could easily tap all then delete.

4. Also deleted files I didn't know I had.

5. So grateful!Zeroed in on a file I'd been trying to get rid of for 2 hours.

6. None of the apps that I have downloaded have done what this did.

7. Deleted with one click.

8. It worked perfectly.

Steps to Troubleshoot & Fix Files Delete Issues

1. Fix Files Delete Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Files Delete: Restarting the app will resolve most errors.
  2. Update the Files Delete App. Here is how:
    1. On Android goto PlayStore » Search for "Files Delete" » Open Files Delete » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Files Delete » click "UPDATE".
  3. Clear Files Delete app cache: Clearing cached data will force your app to retrieve the latest data directly from Files Delete servers.
    1. On Android, goto Settings » Apps » Select "Files Delete" » click Storage » click "Clear Cache".
  4. Check Files Delete app permissions. If any of these permissions required to use your device's features are disenabled, Files Delete might not work.
  5. Uninstall and reinstall Files Delete. If nothing else has worked, completely uninstall Files Delete then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Files Delete not working


2. Fix Files Delete Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Files Delete be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Files Delete not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Files Delete may not be able to connect to the Internet when running in the background.

Reported Issues