Published by Fayetteville Public Works Commission on May 8, 2024

Report an issue with FayPWC App.
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Why should I report an Issue with FayPWC App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fayetteville Public Works Commission to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FayPWC App Customer Insights

1. This's TOO FRUSTRATING NOW!!No matter what, whenever you try to hit submit payment a little zoom in and zoom out button appears right over the button you need to press in order to submit it making it impossible.App won't allow me to log on to see my bill or even pay.

2. Art this point it's just another useless app on my phone.Cannot login, after the latest update my android has the login screen pop up and then disappears before you can log in.

3. Whenever I change my login password, and I try to immediately login afterwards, it gives me an error message saying that my password is invalid.

4. It still blinks off and on but not totally useless.I just downloaded this app since I moved to a new address, it won't allow me to pay online shoot it barely does anything.

5. Half the time the app wont load and gives me a can not connect to server error.

6. Just work out the bugs and the app would be much better.I guess I will add my comment to the already heaping amount of negative comments.

7. After several tries, the app could find me via account number and zip code... But then would not load the bill.

8. The website on my pc stopped letting me log in a few days ago.This app isn't accepting my fingerprint credentials anymore.

9. Very useless app now.It won't let me make a payment using this app and if course I get the well it's you not me type of response.

10. My problem is that it seems to have trouble connecting to the server.

11. Also it sometimes doesnt recognise my password even though i typed it correctly.

Steps to Troubleshoot & Fix FayPWC App Issues

1. Fix FayPWC App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FayPWC App: Restarting the app will resolve most errors.
  2. Update the FayPWC App App. Here is how:
    1. On Android goto PlayStore » Search for "FayPWC App" » Open FayPWC App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FayPWC App » click "UPDATE".
  3. Clear FayPWC App app cache: Clearing cached data will force your app to retrieve the latest data directly from FayPWC App servers.
    1. On Android, goto Settings » Apps » Select "FayPWC App" » click Storage » click "Clear Cache".
  4. Check FayPWC App app permissions. If any of these permissions required to use your device's features are disenabled, FayPWC App might not work.
  5. Uninstall and reinstall FayPWC App. If nothing else has worked, completely uninstall FayPWC App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FayPWC App not working


2. Fix FayPWC App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FayPWC App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FayPWC App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FayPWC App may not be able to connect to the Internet when running in the background.

Reported Issues