Published by Eric's New York on Jun 18, 2024

Report an issue with Eric's New York.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Eric's New York - Travel Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Eric's New York to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Eric's New York - Travel Guide image 1 contact Eric's New York - Travel Guide image 2

Eric's New York Customer Insights

1. Highly recommend this App.Had an amazing time in New York all thanks to Eric and this app! It's a must have! Helped us out no end! All the tips were priceless and the subway map which you can use offline was so useful! Do yourselves a favour guys and download this app, you won't regret it! Thanks so much Eric! A fabulous 5 days in NYC thanks to you!Used this app in March 2021 and was excellent.

2. Eric also has a Facebook page New York-New York.co.uk which provides information and videos of places to visit.Superb App so informative So many useful hints and tips have booked a lot of excursions because of Eric's recommendations.

3. Thank you so much and we're busy just now marking favourites and reading latest updates before we head out and use it again today! On arrival at EWR we told two French visitors all about it too πŸ‘πŸ˜ƒGreat App, I used this App & Eric's tips to plan my whole trip to New York.

4. Thanks Eric!Before we left I used Eric's app to find out about getting from JFK, the metro, things to do, places to go etc.

5. I emailed Eric a few times before our trip & even while I was in New York on our trip & he was so helpful.

6. The app is so easy to use and being able to view places on map gives you a great idea of what you can do in particular areas!! Highly recommend.....Excellent, this app I believe is one of the best I've found and used.

7. It has street and subway maps, points of interest and places to eat, planners and events listings, discount codes for all attraction passes, airport transfers and so much more.

8. The tips section along with Eric's website provided the best user-friendly guide to NYC out there.

9. I mailed Eric for a few tips and he replied super quickly.

10. Especially useful is the subway overlay which shows stations and lines across the city.

11. If you're going to the big Apple you must get this appThis app is must for all visitors to New York City.

Steps to Troubleshoot & Fix Eric's New York Issues

1. Fix Eric's New York Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eric's New York: Restarting the app will resolve most errors.
  2. Update the Eric's New York App. Here is how:
    1. On Android goto PlayStore » Search for "Eric's New York" » Open Eric's New York - Travel Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eric's New York » click "UPDATE".
  3. Clear Eric's New York - Travel Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Eric's New York servers.
    1. On Android, goto Settings » Apps » Select "Eric's New York - Travel Guide" » click Storage » click "Clear Cache".
  4. Check Eric's New York app permissions. If any of these permissions required to use your device's features are disenabled, Eric's New York might not work.
  5. Uninstall and reinstall Eric's New York. If nothing else has worked, completely uninstall Eric's New York then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eric's New York not working


2. Fix Eric's New York Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eric's New York be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eric's New York not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eric's New York may not be able to connect to the Internet when running in the background.

Reported Issues