Published by Enablon on Nov 26, 2024

Report an issue with Enablon Inspection.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Enablon Inspection?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Enablon to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Enablon Inspection

1. This also enables you to access data anywhere, anytime and on any mobile device. • Easily perform and browse inspection thanks to its intuitive workflow and responsive interface. • Create observation and upload photo or video evidence. • Access observations and key inspection information including scope, due date, and progress. • Use the App’s off-line mode to synchronize and access data on-the-go.

2. More than 1,000 global companies and 1 million users rely on Enablon solutions to manage their environmental and social performance, minimize risks and improve profitability.

3. The app, which guides users through a series of questions, automatically switches from on-line to off-line mode and is fully connected to your Enablon solution.

4. The Enablon Inspection solution is designed to securely answer checklists generated by the Enablon Sustainability Suite.

5. Enablon is the world’s leading provider of Sustainability, EH&S and Operational Risk Management Software.

6. Enablon offers the most comprehensive platform in the industry, and is consistently recognized as a global leader and visionary.

Enablon Inspection Customer Insights

1. This information should be obvious on the product page in the app store.Does not work properly when submitting inspections in the appGood app help me a lot while on site safety visit.The apps always keep "updating" When I open it.Under Inspection Type, not showing Critical Risk Review in drop down menu although the app is up to dateHow can I get QR code? Kindly, give some instructions on the first page.

2. App hasn't been working correctly for months and it doesn't allow us the option to select mandatory fields like department or work activity... we have sent several tickets to enablon and no support on getting this error correct.

3. I find it the more Video and Images are uploaded, the more difficult the app seems to be able to a process.Keep having to scan qr code each time, taking away the convenience of having the app on your phone to begin with.Required a QR-code to log in.

4. Wish they would help correct this issue as it's 7 months..The app crashes to often and takes several attempts to upload complete inspections.

5. This issue is not isolated to one type of device and we've done the hard resets and also uninstall and reinstall methods several times to no resolve.

6. Very frustrating to use and training was very painful.

7. No idea where you get one or if you have to pay for one.

Steps to Troubleshoot & Fix Enablon Inspection Issues

1. Fix Enablon Inspection Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Enablon Inspection: Restarting the app will resolve most errors.
  2. Update the Enablon Inspection App. Here is how:
    1. On Android goto PlayStore » Search for "Enablon Inspection" » Open Enablon Inspection » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Enablon Inspection » click "UPDATE".
  3. Clear Enablon Inspection app cache: Clearing cached data will force your app to retrieve the latest data directly from Enablon Inspection servers.
    1. On Android, goto Settings » Apps » Select "Enablon Inspection" » click Storage » click "Clear Cache".
  4. Check Enablon Inspection app permissions. If any of these permissions required to use your device's features are disenabled, Enablon Inspection might not work.
  5. Uninstall and reinstall Enablon Inspection. If nothing else has worked, completely uninstall Enablon Inspection then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Enablon Inspection not working


2. Fix Enablon Inspection Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Enablon Inspection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Enablon Inspection not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Enablon Inspection may not be able to connect to the Internet when running in the background.

Reported Issues

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