Contact ElParking-App Customer Service

Why should I report an Issue with ElParking-App for drivers?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of elParking Internet to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We make your day-to-day easier, find the parking that best adapts to you.

2. Book quickly and easily and pay online, then we lead you to your space.

3. We are here when you need us, get in touch with our support service if you need help.

1. Do not recommend.Worst app ever! I got my card blocked because of it! You have extremely limited payment methods and those are not working! I wasted 45 minutes trying to buy a f***ing ticket! The machines from the parking lot allow to buy tickets but with limited time and I didn't wanted to have to go back to the car just to buy another one! And they responded that I need the 2-step verification which guess what, I have but still not working.

2. Edit: After speaking with their support team, although they do not disclose this information anywhere for some reason, they only accept credit cards from the following countries: Spain, the United Kingdom, Ireland, Germany, Denmark, Finland, Norway, Sweden, Italy, Belgium, the Netherlands, Portugal and France.

3. Developer has gone backwards!!!!!Easy and simple to use.... The best part is you can withdraw the ticket so you can save an extra centsIt adds an extra increment on top of the parking price, and you have to top up your "wallet" with a set amount instead of just paying for the parking.

4. Also, the response that it's "more convenient" with a wallet for frequent users is like from an upside down world! Obviously more convenient to just charge my card!Do not download this app unless you have a credit or debit card that uses Euros.

5. Sadly the fact they didn't, made me waste quite a bit of time trying to register my credit card.Now you can't top up the app unless parking AND it still charges you double time.

6. You cannot pay for parking until you load at least 10 Euros into your "wallet." I used my US credit card which defaulted to $10 (USD).

7. It's also difficult to delete your information and account.Requires you to fund a "wallet" instead of just directly charging the required sum from the card.

8. Yes, they tell you that someone "prefers" to pay in advance for future tickets, but I'd bet that this is their policy from day one, that no one requested it, and that they're pretty content about charging a minimum of 5 euros for each new customer that have to park and pay, say, 80 cents.

9. But, it wouldn't let me pay with those funds because they weren't Euros...support never wrote me back, and I had to email them multiple times to get my $10 back since I couldn't use the app.

10. Edit: I have now emailed to get remaining wallet funds returned; will update.

11. This ISNT to pay for your space, it just goes into a wallet.

1. Fix ElParking-App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ElParking-App: Restarting the app will resolve most errors.
2. Update the ElParking-App App. Here is how:
   1. On Android goto PlayStore » Search for "ElParking-App" » Open ElParking-App for drivers » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ElParking-App » click "UPDATE".
3. Clear ElParking-App for drivers app cache: Clearing cached data will force your app to retrieve the latest data directly from ElParking-App servers.
   1. On Android, goto Settings » Apps » Select "ElParking-App for drivers" » click Storage » click "Clear Cache".
4. Check ElParking-App app permissions. If any of these permissions required to use your device's features are disenabled, ElParking-App might not work.
5. Uninstall and reinstall ElParking-App. If nothing else has worked, completely uninstall ElParking-App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ElParking-App not working

2. Fix ElParking-App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ElParking-App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ElParking-App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ElParking-App may not be able to connect to the Internet when running in the background.