Published by BeMyDD LLC on Nov 27, 2024

Report an issue with Dryver.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Dryver - Personal Drivers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BeMyDD LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Dryver - Personal Drivers image 1 contact Dryver - Personal Drivers image 2

About Dryver - Personal Drivers

1. Serving over 77 cities in 32 states, Dryver's driving services are a convenient, safe alternative to a night out and an economical way to enjoy the luxury of a personal driver anytime, whether for business of pleasure.

2. More efficient than struggling to find a taxi service and much more affordable than black cars or limousines, Dryver gives you access to your own personal driver in just a few taps.

3. Welcome to Dryver, the Nation's #1 largest personal driver service operating in 77 cities, across 32 states!

4. Personal Driver Service - Reserve your own dedicated driver to chauffeur you in your own car at a rate of $14. 00-$19. 95 per hour.

5. Repeat business is what every Dryver strives for. - Use one-touch pickup to call your driver – no waiting!

6. Place a reservation and your own dedicated driver will call you to introduce themselves and to confirm the time, plans for the reservation, and attire.

7. Our rigorous screening process ensures excellent service from every driver we hire.

8. Why request a ride-share over and over when you can have your own personal driver to cater just to you?

9. All drivers must be 25 years or older and are fully insured. Find a driver you like?

10. Don't forget, if you like your driver then make sure to request them next time!

11. Whether for business of pleasure, let a professional take the wheel and enjoy the luxury of a personal chauffeur in the comfort of your own car.

Dryver Customer Insights

1. That makes me hesitant to even use this service anyway, so this was probably a blessingWhen you want to drive in the comfort of your car, but don't want to drive in the traffic -- you now have an option to get an on-demand background verified, uniformed, professional driver just with a few tap on your phone.

2. I suggest that the 1st confirmation should be 4 hrs before travel and final confirmation 2 hrs before travelDriver Jaime, Finally finding this type of service is what we've been looking for and our driver Jaime completed the stress-free experience.

3. Customer service said it's my fault for not reading the terms of service clearly and ended the call.Hired a driver for five hours.

4. Addresses the pressing needs of today's metros.The driver was decent but customer service was poor.

5. I also love the colors of the app- not really important but thought I would throw it out there too.I use the competitor as well but Dryver does have the drivers with the best attitude.

6. One suggestion I like to give is that we are kept guessing just till one hour and are not sure we will get a driver or not.Sometimes I had to desperately make alternative arrangement in the last hour.

7. If you are looking for the comfort of traveling in your own car , I would certainly recommend it.Super easy to use the app, drivers are always nice.

8. It gives a database error after submitting a credit card (not a payment decline, but saying that the data is being there max limit).

9. Ahead of the drive, I warned our driver that some places would require valet.

10. It has helped me often with the low cost and easy service.I have used the services several times, and it has worked extremely well for me.

11. Overall experience: stress-free; mom felt comfortable; and positive communication skills.I always get a ride so fast, the best drivers, and the app is easier to use.

Steps to Troubleshoot & Fix Dryver Issues

1. Fix Dryver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Dryver: Restarting the app will resolve most errors.
  2. Update the Dryver App. Here is how:
    1. On Android goto PlayStore » Search for "Dryver" » Open Dryver - Personal Drivers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dryver » click "UPDATE".
  3. Clear Dryver - Personal Drivers app cache: Clearing cached data will force your app to retrieve the latest data directly from Dryver servers.
    1. On Android, goto Settings » Apps » Select "Dryver - Personal Drivers" » click Storage » click "Clear Cache".
  4. Check Dryver app permissions. If any of these permissions required to use your device's features are disenabled, Dryver might not work.
  5. Uninstall and reinstall Dryver. If nothing else has worked, completely uninstall Dryver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Dryver not working


2. Fix Dryver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Dryver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Dryver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Dryver may not be able to connect to the Internet when running in the background.

Reported Issues