Contact Secret Photo Vault Customer Service

Why should I report an Issue with Secret Photo Vault?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of e-flysoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To not let others scrutinize your phone’s privacy, hiding the photos or videos with "Secret Photo Vault" app is the best solution where your photos or videos get locked through a password about which you only know.

2. On your smartphone, there are some photos or videos that are just stored for your eyes.

3. You never want anyone to view them, even accidentally.

4. The "Secret Photo Vault" your photos or videos and lets them remain a secret with secured password protection. 👍 Support hiding icon, and no one knows the existence of Gallery Vault except you.

1. I opened the app to see her but it was showing enter new passowrd then i typed one Then i saw there was no photos.😭 I dont know why it happend but u guys are hella bad😡Useless App .does"nt work well any hide photo or videI.. Wasting time and data charges .So already uninstalled.All my photos and videos that I saved in this App have been deleted.

2. Give my pics back!!!! ItThis app released pictures I had in the Secret Photo Vault back into my gallery of photos.

3. Went to log in and said to enter new pass word so I did and there all gone .Do You Idiots know how it feels to lose photos Especially my girlfriend's ones I lost all of em.

4. However, I desperately need to find out the function of the touch key option that resembles a shaded in white eyeball???Very bad and please don't use it I have lost all my photos, but I videos when I was updating the app.

5. Plz don't use this.Was great then they updated and I lost all of my pictures! Not impressed you wont beI'd give it no stars if I could.

6. Please stay away from it.I lost all my photos on your app.

7. locks the photos but doesn't hide the program.

8. They were special...that's why I took them out of Gallery and put them in a secret photo vault... wth??? Someone could of seen them ....you get me I'm sure.

9. Besides, I only want to lock my photos not all of my apps.

10. Your update hid or lost all of my pics that were stored in the app.

11. photos come out sideways.

1. Fix Secret Photo Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secret Photo Vault: Restarting the app will resolve most errors.
2. Update the Secret Photo Vault App. Here is how:
   1. On Android goto PlayStore » Search for "Secret Photo Vault" » Open Secret Photo Vault » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secret Photo Vault » click "UPDATE".
3. Clear Secret Photo Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from Secret Photo Vault servers.
   1. On Android, goto Settings » Apps » Select "Secret Photo Vault" » click Storage » click "Clear Cache".
4. Check Secret Photo Vault app permissions. If any of these permissions required to use your device's features are disenabled, Secret Photo Vault might not work.
5. Uninstall and reinstall Secret Photo Vault. If nothing else has worked, completely uninstall Secret Photo Vault then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secret Photo Vault not working

2. Fix Secret Photo Vault Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secret Photo Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secret Photo Vault not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secret Photo Vault may not be able to connect to the Internet when running in the background.